Email Marketing – Fly High Media https://www.flyhighmedia.co.uk Fri, 20 Oct 2023 13:08:58 +0000 en-GB hourly 1 https://wordpress.org/?v=6.3.2 Black Friday Statistics and Marketing Tips: A Guide to Help You Increase Sales Over Black Friday 2023 https://www.flyhighmedia.co.uk/black-friday-statistics-and-marketing-guide-2023/ Fri, 20 Oct 2023 13:08:07 +0000 https://www.flyhighmedia.co.uk/?p=30111

Black Friday Statistics and Marketing Tips: A Guide to Help You Increase Sales Over Black Friday 2023

Black bags

Black Friday is arguably one of the most important times of the year for businesses. In 2022, Shopify store owners made $7.5 billion in global sales over the Black Friday and Cyber Monday weekend, making it vital that ecommerce businesses plan ahead to not miss out on a portion of sales in 2023.

However, with so many Black Friday campaigns likely emerging, you must ensure your business stands out from your competitors.

So, if you haven’t already, start planning your Black Friday marketing strategy now. To help you, we have included some Black Friday statistics from over the past few years, along with ten fool-proof marketing tips.

 

What is Black Friday?

Black Balloon

In the UK, we only became familiar with Black Friday in 2010, when Amazon introduced us to Black Friday sales. The following years showed more retailers getting involved, helping Black Friday to keep growing.

But where does the term ‘Black Friday’ originate? 

Many believe the term refers to businesses operating at a financial loss, i.e. ‘in the red’; the huge sales after Thanksgiving would put them back ‘in the black’. This theory was popular in the 1980s and was spread by retailers to help boost their sales. 

But the term ‘Black Friday’ was not always linked with shopping. 

For example, during the 1960s, it was used by the Philadelphia police to describe the day that tourists flocked to the city, creating pandamonium on the streets.

Also, it is said that factory managers referred to the day after Thanksgiving as Black Friday since many of their workers would call in sick.

There are possibly other theories on how this familiar term came about, likely dating much further back than we realise. 

However, today, shoppers can easily relate to the ‘from red to black’ theory since bagging a Black Friday bargain contributes to putting everyone ‘back in the black’. 

 

Black Friday Statistics

Woman shopping on mobile

Below are some of the statistics of Black Friday, spanning 2020 to 2022.

 

1) More People are Shopping on Mobile

 

2020

In 2020, there were 400 million online sessions; 74.17% were mobile sessions

 

2021

There were similar figures in 2021, with mobile sessions reaching 73.84%. 

 

2022

In 2022, online sessions were lower overall; however, mobile sessions increased to 78%.

 

2) Shoppers are Buying Early

 

2021 and 2022

Over the last couple of years, the peak shopping time on Black Friday has been between 10 and 11 a.m.

 

3) People are Spending More Online

 

2021

 

Online spending reached £5.74 billion in 2021. 

 

2022

In 2022, online sessions dipped, but people spent more individually; in fact, they spent £17.33 higher per online session compared to 2021. 

Overall, the online spending on Black Friday 2022 was $40 billion

 

What Can Businesses Learn From These Black Friday Statistics?

Black Friday Notepad next to laptop

The above statistics will surely affect the Black Friday statistics in 2023, so what can we take from them?

 

1) Mobile Optimisation is Critical

You could lose a lot of business if people visit your website on their mobile and can’t easily navigate or buy! 

So, optimise your website for mobile, such as using a responsive design, enabling it to adapt to various screens. You can also compress images to limit the file size, check the font is readable and that buttons are large enough, and ensure your site pages load quickly.

Doing the above will positively impact your Search Engine Optimisation (SEO) because Google ranks mobile-friendly websites higher in search engine results.

 

2) Recognise Peak Time

Conduct some research to find out the peak time to reach your target audience to ensure they see your Black Friday holiday deals in 2023.

For example, before publishing social posts, research the specific platform to discover when your audience is online, making it the optimum time to post. 

 

3) Integrate CRO With SEO

SEO and Conversion Rate Optimisation (CRO) are essential to ensure you rank in search engines, enabling you to attract visitors to your website and convert them into customers.

 

Black Friday 2023

Black shopping bags

Black Friday Predictions for 2023

  • Customers will seek value and long-term quality due to economic reasons, i.e. the cost of living.
  • People will choose experiences (experiential gifting) and products that contribute to making memories over “throwaway” items.
  • Businesses will make an even bigger push to encourage customers to shop online.
  • The Black Friday sales will be over a longer period than in previous years.
  • More eco-friendly products are likely to make an appearance.

 

Black Friday Marketing Tips

Black Friday Sign

Below are ten Black Friday marketing tips based on some of the predictions for Black Friday 2023. These marketing ideas also reflect the Black Friday statistics between 2020 and 2022.

If you’re considering doing an anti-Black Friday campaign, you can still perform the below activities to draw attention to your brand and boost website traffic over Black Friday. Discover more on anti-Black Friday later in this blog!

 

1) Create Early Campaigns.

Black Friday is no longer only a day; instead, it stretches over the whole month of November.

Businesses tend to release their Black Friday campaigns earlier and earlier each year. This being the case, you need to do the same.

However, don’t go too extreme – you don’t want your audience to have a Black Friday overload way before they are ready to buy.

Plan your campaign to go live no earlier than November 1st.

 

2) Implement a Black Friday Landing Page.

Create a landing page for products going into your Black Friday sale.

A specifically tailored landing page will allow you to limit the distractions for your audience and solely focus on the products, i.e. their features and benefits.

You could create the landing page as part of your early marketing efforts, teasing your website visitors with upcoming Black Friday deals. 

Consider creating a landing page to build an email list. We will delve into the importance of an email list later in this blog!

 

3) Use Social Media Marketing.

Black social media icons

Incorporate Black Friday content into your social media marketing.

Prepare your audience for your Black Friday deals by actively posting on social media. Again, do this early in your campaign to capture your audience’s attention or to re-engage with them if necessary. 

An effective social media post, consistent with your brand and with an excellent call to action (CTA), i.e. compelling copy with power words encouraging readers to check out your Black Friday offers, will push more people to your website.

 

4) Install a Chatbot.

When people visit your website, they want to find all the information they need as easily as possible. Implementing FAQs on your pages will help; however, what about more specific enquiries?

This is when a chatbot on your website will be useful. This will streamline customer support within your business, providing automation over the busy period of Black Friday.  

Overall, a chatbot will enhance user experience and increase the likelihood of people converting from website visitors into customers.    

 

5) Conduct Email Campaigns.

Hopefully, due to creating a purpose-built landing page, you’ll have a long list of subscribers ready to receive your Black Friday emails.

Email marketing is a great way to ramp up the anticipation and tease your subscribers with your Black Friday deals.

There are various ways you can conduct your Black Friday email campaigns.

For example, you could give your long-time subscribers early access to deals. Alternatively, you could offer a further discount for a limited time. 

If you want to continue building your email contacts list, consider offering discounts to new subscribers who spend over a certain amount.

 

6) Mobile-Specific Campaigns.

Mobile in trolley with Black Friday offer label

As mentioned, a mobile-friendly website is extremely vital since around 55% of website traffic comes from mobile devices.

When it comes to campaigns, use dark mode-friendly designs. Doing so will help reduce eye strain, which is particularly beneficial for people who work at a screen all day. Pick a black or dark grey background and ensure the text is light-coloured so it’s clear to read.

Furthermore, a dark design for a Black Friday campaign will suit the mood of the annual shopping event!

 

7) Promote Daily Deals.

Whether you do it via email campaigns or social media, be sure to promote daily deals over the Black Friday period. 

Using scarcity marketing, i.e. slowly showing your audience juicy Black Friday deals, will help to instil fear of missing out (FOMO). Furthermore, time-sensitive deals encourage readers to decide quickly and make impulse purchases. Customers may return to your website daily to check out other deals.

 

8) Upsell and Cross-Sell.

Increase your customer’s individual spending by creating content to encourage upselling and cross-selling.

Upselling is when you entice your customers to buy a higher-end (and more expensive!) version of the product they plan to purchase. 

Cross-selling is when you recommend products to complement the item they are already buying.

For example, you could offer a Black Friday bundle, i.e. accessories at a discounted price, and create content to promote this when the customer adds a particular product to their basket or at the checkout stage.

 

9) Offer Free Shipping.

Consider offering free shipping to customers who spend over a certain amount or, if you’re feeling extra generous, with no minimum order. By doing so, you will decrease cart abandonment rates.

To further instil FOMO, implement a countdown timer on your Black Friday landing page and product pages to show how long free shipping will last.

 

10) Opt for a Green Friday Campaign Instead.

Green Friday

As mentioned, we predict that many shoppers will gravitate towards sustainable products over throwaway items. So, with this in mind, why not participate in Green Friday instead of Black Friday? Depending on your business, this option may be more suitable.

Green Friday is anti-Black Friday and promotes meaningful and mindful purchases as opposed to impulse buying. It gives people the choice to reduce their carbon footprint, making more eco-conscious buying decisions.

Instead of offering huge discounts on a wide range of products, use Green Friday as an opportunity to promote environmentally friendly items. Encourage your audience to embrace sustainable options and spend time away from the shops with their family in nature. Remember, more and more people are seeking experiences over physical goods.

 

Are you inspired by our Black Friday marketing ideas? 

Whether you go the Black Friday or Green Friday route, you’ll need an optimised website and marketing strategy to draw attention to your business.

Get in touch with Fly High Media if you require help with any areas of your online marketing. We offer various digital marketing services, such as paid search and SEO, and our expert team is committed to achieving outstanding results for our clients. 

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How to Create a Compelling Call to Action https://www.flyhighmedia.co.uk/how-to-create-a-compelling-call-to-action/ Thu, 12 Oct 2023 10:39:26 +0000 https://www.flyhighmedia.co.uk/?p=30023

How to Create a Compelling Call to Action

Web buttons with different calls to action

The first few seconds visitors spend on your site is crucial. In our fast-paced digital world, a well-crafted call to action (CTA) can capture their attention and guide them towards your desired action, such as inquiring.

Remember, the ultimate goal of a business’s online presence is to gain noticeable results through enquiries, sales, downloads, or whichever action you wish to measure and promote. A call to action helps you achieve this.

Whether you are a business owner, content writer or somewhere in between, understanding CTAs and how to create them is vital for the success of your content and site.

In this blog, we explore how to create a call to action designed to increase your conversion rate and the success of your website.

 

Why Your Website Needs a Persuasive Call to Action

Computer on table with 'Make a donation' on the screen

A call to action is usually, but not always, an action phrase or command, such as ‘buy now’ or ‘download’. It encourages a person to do a specific task, and professionals use them in various formats, including on websites, social media posts and email marketing. You can include multiple CTAs on one page, but too many can overwhelm your reader.

The importance of a call to action on your website is incomparable. There are various ways to optimise your conversion rate, and one way is through your call to action. As mentioned above, your CTA increases conversion rates by promoting an action to take next, such as following a hyperlink to another page. This reduces the likelihood of visitors reading a page on your site and leaving without further interactions.

 

Anatomy of an Effective Call to Action

'Sign up for our newsletter' on a tablet screen

We’ve established why they are essential. Now we need to determine how to write a call to action.

To create the ideal CTA, you must use action-oriented language, such as ‘buy now’, ‘add to cart’, or something else to suit your desired action. It is supposed to persuade your visitor to take a specific action, so your language must be authoritative and remove any uncertainty about that task.

Equally, ensure your call to action is clear and concise. You can’t expect your potential customers to complete an action if they don’t understand what you want them to do!

For example, specify what they’re downloading instead of saying ‘download now’. Is it a weekly newsletter? Is it a seasonal menu? Make it clear what your visitors will do and what they will gain (in this case, a weekly newsletter or a seasonal menu).

Conciseness is vital for a call to action. Effective CTAs are usually between 2-5 words long. If your call to action is too long, it can confuse your visitor or dissuade them from taking action.

Make your call to action visually appealing. This is an action you want potential clients to complete, so make it appear clickable and visible so it grabs their attention. However, don’t lose sight of your brand to make the CTA stand out. Ensure it still suits your brand online.

 

Strategies for Creating Engaging CTAs

web buttons collection for different purposes on white background

Creating a good call to action is more than just using authoritative language. Take advantage of persuasive techniques to make the most of your CTA.

For example, incorporating a sense of urgency can also help reduce decision uncertainty. Make the most of the fear of missing out (FOMO) when promoting products, especially if your business holds a sale. Highlight how this offer won’t last, and your customers should get involved while they can. Using FOMO in your website’s call to action is a great marketing tactic to compel your audience to act quickly, improving your conversion rate.

When constructing your call to action, use language that evokes enthusiasm or emotion from the reader. For example, having a boring call to action is less likely to encourage your online audience towards action than an exciting or enthusiastic CTA. An exclamation mark is a great way to promote these feelings.

Another technique is to focus on the value coming from the desired action. How will that action benefit your audience? How does buying your product better their circumstances? What value do they gain from signing up for your course? Give them a reason to follow your call to action.

Of course, writing a call to action for social media will be different to a CTA for a blog post or email marketing campaign. Your language should suit the platform through which you present your call to action.

 

Testing and Refining Your CTAs

A/B TESTING spelt out on wooden blocks on a wooden table

Finding the best way to create your call to action can take time, so experiment with them and test what works with your online audience.

You can use A/B testing to establish which CTAs work for your customers and clients, making you more effective over time. A/B testing presents two versions of something, such as an advert or website, to establish which works better to gain your desired result.

To do this, half your website’s visitors will see one version of your call to action, and the other half will see the other. The CTA a visitor sees is randomly established. After a certain amount of time, you can measure which call to action has the higher conversion rate and, therefore, which one you should use going forward.

 

Creating a compelling call to action relies on authoritative, persuasive language to encourage your customers to take a specific action. You must make your CTA concise and clear to avoid confusion, use emotive language and focus on value to convince your audience that your call to action benefits them.

Your call to action impacts your conversion rate, so use this information to influence your online strategy and create meaningful interactions with your potential customers and clients.

If you need help with your marketing strategy or conversion rate optimisation, Fly High Media offer bespoke solutions to help your business generate revenue and increase brand visibility. We are results-driven and passionate about our work, giving you impressive results and peace of mind.

Contact us today and see how our team of experts can support your marketing needs!

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Black Friday Statistics and Marketing Tips: A Guide to Help You Increase Sales Over Black Friday 2023

The Molly Mae Effect: Understanding Her Social Media Dominance

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10 Ways Wedding Venues Can Increase Their Bookings https://www.flyhighmedia.co.uk/10-ways-wedding-venues-can-increase-their-bookings/ Thu, 05 Oct 2023 14:43:00 +0000 https://www.flyhighmedia.co.uk/?p=29927

10 Ways Wedding Venues Can Increase Their Bookings

Every wedding venue holds the possibility of unlocking an engaged couple’s dream. Each couple will have their heart set on a type of venue, whether it be in the UK or abroad, they know what they are looking for. 

As of August 2023, there are 7,850 wedding venues in the UK alone. So, in a bustling and dense industry, how can wedding venues take a step forward and shine amongst the rest?

Newly engaged couples will spend hours scouring the internet for ideas on where to hold their nuptials: whether using a bridal comparison website like Bridebook or simply using a search engine like Google to find the perfect venue for their dream wedding.

With this in mind, how can your wedding venue utilise marketing to attract newly engaged couples?

Whether you’re a seasoned wedding venue owner or a newbie to the wedding industry, we will provide a list of ways to improve your wedding bookings!

1. Stunning Visuals

Photography is one of the most powerful tools a wedding venue owner can use. You want to capture the essence of what your venue stands for and any impressive features.

In a sector dominated by visual aesthetics, you need to stand out among the crowd. Prospective brides and grooms will more than likely make their judgement on the first few images they see of a wedding venue. 

Did you know 62% of couples will view less than five venues before finding the ‘one’

You should take time to research professional photographers to capture the beauty of your venue in the best possible light. 

Highlight any unique and special parts of your wedding venue, which couples will find irresistible to learn more about. For example, an impressive, grand staircase that brides can envision themselves walking down, or a long driveway with pruned gardens. 

Display images of the exterior of your wedding venue in different seasons. Whether covered in crisp, white snow or glistening in the warm summer sun, showcasing your venue can help couples know what to expect if they book a tour.

Make use of past wedding photos. Reach out to previous brides and grooms to ask if you can use their professional photos on your website and social media accounts. Having real-life images can help prospective couples imagine themselves in your venue.

For example, we can use Old Palace in Chester. From the incredible videography on the home page to the impeccable photography displayed on their weddings page; this is what attracts couples to book with a wedding venue.

old palace chester stunning photography

However, we noticed that Poulton Hall could see an increase in wedding tours and bookings if they updated their photos on their website to showcase what a stunning venue it is. Below, you can see their current website layout and images (October 2023).

poulton hall buildings gallery

We found lots of user-generated images on the platform Instagram, which could easily be integrated with Poulton Hall’s website to showcase its astounding features.

photos for poulton hall to use from social media

2. Responsive Website

It’s the 21st century, and technology reigns supreme. Your wedding venue needs a well-designed website to showcase its potential. 

We live in a world where mobile traffic is increasing. Brides and grooms are utilising mobile devices to search for wedding suppliers on the go and submit enquiries with prospective venues. 

A responsive website will ensure content adapts to the user’s screen size, displaying all valuable information and CTA buttons. 

Normally, your website is the first point of contact a couple will experience with your venue, so you want it to provide a positive experience. 

Again, we can use Poulton Hall as an example. There is no change in the website layout when switching from desktop to mobile view. See below for a comparison of these two screen sizes.

responsive design poulton hall website

When viewing the website on mobile, the right side of the text cuts off whilst the navigation bar is too small to see. Often, websites turn their navigation bars into ‘hamburger’ bars, where it is hidden out of sight, making the most of the valuable mobile screen space.

An excellent example of a wedding venue website responsive design is Soughton Hall. They have effortlessly optimised their website for mobile users. Below, you can see the design of their mobile view.

soughton hall mobile stunning visuals

In the top-right corner, you can see the ‘hamburger’ menu icon. The images have been resized for mobile, and the text is big enough to be able to read, which is especially important as ‘Find Out More’ is a call to action.

3. Positive Reviews

Emotions run deep and expectations soar high in the wedding industry, which is why you must build credibility with brides and grooms-to-be. 

In a world where word of mouth and reputation are important, online and offline reviews are what counts. 

Real reviews from past newlyweds are unbiased and can be more persuasive to browsing couples than marketing materials ever can be. For example, if the content on your website describes your venue as ‘picturesque’ and ‘impressive’, but online reviews describe it as ‘underwhelming’ and ‘run-down’, something is amiss! 

Reviews also play a significant part in your website’s online visibility. Search engines, like Google, take into account positive reviews making it more likely for your website to appear higher in organic rankings

On the flip side, you can utilise any negative feedback to make adjustments to your venue or wedding process. 

Always remember, you shouldn’t just read online reviews about your venue. You should actively reply and engage with them. Thank couples for their kind words about their wedding day, suggest any steps you will take to resolve any negative reviews and demonstrate your commitment to customer satisfaction. 

To gain positive reviews, try emailing newlyweds who have gotten married at your venue to ask for a review (whilst they are still in the marriage bubble!). You can even offer incentives like a discount on an anniversary stay to those couples who do leave a review! If you’re thinking of emailing newlyweds, make it as easy as possible for them. Provide them with a link to leave a review directly, instead of instructions on how to do it. Remember, their review might be enough for couples to book with you, generating your income!

For example, Old Palace in Chester has only been open since 2020 as an exclusive wedding venue but has managed to amass 117 4.5 stars and over reviews on Google. This is very impressive! This type of online review could sway a couple to book with Old Palace rather than another venue in the area.

old palace chester google reviews

4. Social Media Presence

Engaging in all social media platforms is no longer just an option for wedding venues; it’s a necessity.

Social media platforms like Instagram, Pinterest and Facebook provide wedding day inspiration for couples. 

Create your social media posts through repurposing content. For example, you could take a piece of content from your website and create it into an infographic, or turn your videography into a YouTube video to reach a different audience. 

By utilising the tip from above, you can showcase your positive reviews on social media, just like Nunsmere Hall does regularly on their Facebook page.

nunsmere hall posting on social media

Couples regularly turn to social media for wedding inspiration and to stay updated on the latest wedding go-to trends. By posting about your hacks, tips or even screenshots of positive reviews, you can become a source of information for brides and grooms-to-be. 

The more content you post on social media, the more streams of audiences you create and the possibilities for couples to find your venue. 

Social media messaging, like Facebook Messenger, offers direct contact between yourself and the prospective couple. Take the time to read through any comments on social media posts or answer any questions sent directly to you. Try to cultivate relationships with your followers online. 

Try and maintain a consistent posting schedule. If you haven’t posted for months, users may think you have either closed or are taking a break from trading. Couples like to know what’s going on at your venue.

5. SEO

When couples begin their search for a wedding venue, it more than likely starts by typing into Google ‘wedding venues near me’. The result will populate a list of venues within a certain radius to them, along with photos and addresses. These venues are optimised for local SEO

Local SEO is a strategy that allows a business to be more visible in local search results on Google. 

For example, if we type into Google ‘wedding venues near Hooton’, this is the result:

local seo example wedding venues near hooton

Above, you can see the list of venues within a stone-throwing distance from Hooton, along with a map.

Local SEO makes it more accessible to couples looking to find a wedding venue near them.

To adopt a local SEO strategy, you will need access to your Google Business Profile. This profile allows you to enter your address, opening times, and services and, most importantly, gain any reviews left by couples. 

To start with your Google My Business profile, you should:

  • Complete all of the fields in the ‘information’ section
  • Add at least 15-20 images of your wedding venue

You can even ask other suppliers you have worked with previously to leave you a positive review to build credibility!

You should also research the types of keywords you should target on your website. These keywords will determine the most likely phrases you will rank for in organic search results. For example, if you are a country manor based in Cheshire, like Merrydale Manor, you would target the following keywords:

  • Luxury wedding venues Cheshire
  • Best wedding venues Cheshire 
  • Wedding venues in Cheshire
  • Manor wedding Venues Cheshire
  • Exclusive wedding venues in Cheshire

Based on the above, you would create content based on these keywords and strategically place them in your copy. Which is exactly what Merrydale Manor has done:

merrydale manor keyword placement example

Above, you can see that Merrydale Manor has placed the keyword ‘luxury Cheshire wedding venue’ in a prominent place on their homepage. 

When ranking in search engine results pages, you want to think about your metadata for your landing pages. This is a short description of the page the user will land on if they click on your listing. It should display any unique selling points, and special offers and contain clickbait to entice the user to explore further into your website. 

Let’s take The Chester Fields as an example. It is a stunning wedding venue and restaurant in the heart of the Cheshire countryside. Their wedding website has this metadata:

chester fields metadata

They have tried to utilise the keyword ‘wedding venue near Chester’ but have forgotten to add the name of their venue to the information. If we were to rewrite this metadata to encourage clickbait and stay within Google’s strict metadata guidelines, it would read something like this:

chester fields suggested improved metadata

There is a stark difference between the two. The bottom utilises the wedding venue’s features and awards, drawing the user in. Whereas, the top offers no valuable information to make the user click on this business in search engine results. 

The user experience of a website also falls under the category of SEO. If couples have a negative experience with your website, they will feel inclined to leave and not place an enquiry or book a tour. 

An issue we found, at the time of writing, with the Leverhulme Hotel & Spa website is its very slow page speed. They failed the core vitals assessment and were unable to score on Page Speed Insights, which flags a vital error on their website. This may bring other user experience issues on their website.

6. Email Marketing

This type of marketing not only focuses on sending the occasional newsletter but also encompasses email as a tool to nurture relationships with potential couples and suppliers.

Email marketing allows you to utilise your already existing email database to send reminders, newsletters, invites and more to prospective couples looking for a wedding venue. 

Take this email as an example. I received this email from Thornton Hotel & Spa when I was in the wedding planning process looking for a venue.

thornton hotel and spa email marketing example

I signed up for their newsletter whilst on the hunt for my perfect wedding venue, and Thornton Hall utilised my email to notify me of their upcoming wedding open evening. Even if some recipients have already chosen their wedding venue, they can still attend and engage with the attending suppliers. 

In this email marketing campaign, they utilised phrases which would capture the recipients’ attention, like ‘free entry!’. 

Wedding venues can also utilise email marketing to showcase their current wedding promotions. For example, if they have a selected number of dates available for the rest of the year, venues often sell these at a discounted rate to fill the gaps. For example, Broadoaks Country House sent me this email showcasing an active wedding offer.

broadoaks country house email marketing example

When wedding venues showcase their wedding promotional offers, it encourages engaged couples to feel a sense of urgency to book a tour or even book their wedding venue. However, regarding the above email, it would be beneficial for Broadoaks Country House to include high-quality photography in their email campaigns to remind the recipients what their wedding venue looks like. 

If you’re a wedding venue owner considering adopting an email marketing strategy, it’s important to adhere to email marketing regulations and best practices. You need explicit permission from the recipients to send them marketing emails, as well as provide an easy way for them to unsubscribe.

7. Local Advertising

You must capture engaged couples in your local area. You should note that over 80% of couples marry in, or close to, their hometown. So, targeting couples in the same area as your wedding venue is important. 

Couples often prioritise convenience when searching for a wedding venue. For example, locations which are a short drive away so they are accessible to friends and family. You should emphasise the geographical location of your wedding venue as this can be a unique selling point. 

For example, Brook Hall Hotel in Childer Thornton has added an ‘Out and About‘ page to its website, showcasing its distance to local attractions and landmarks.

brook hall hotel example of local advertising

Above, you can see how they have laid this out, depicting locations users will recognise to gauge the location of the venue. It is a good way of describing your location to prospective couples. 

In a competitive market, wedding venues should stand out from nearby competitors by utilising local advertising strategies. 

In addition to the above, you should try to establish partnerships with local suppliers in your area. For example, work with venue dressers, florists, entertainment companies and any other additional service that couples may desire, but at a discounted price. 

One wedding venue that could improve on its local advertising strategy is Crabwall Manor Hotel and Spa. This wedding venue is impressive, with its landscaped gardens and castle-like building. However, they fail to make use of their convenient location for prospective couples. 

Crabwall Manor is close to the M56, allowing for an easy journey for the majority of couples. In addition to this, it is near major shopping parks like Cheshire Oaks Designer Outlet and attractions like Chester Zoo. 

We would suggest that Crabwall Manor take advantage of their ideal location!

8. Content Marketing

As a wedding venue owner, you will have valuable insight into what couples are looking for or helpful advice you can offer to prospective couples. 

Content marketing is a strategic approach to creating and distributing valuable content to attract and engage your target audience. 

A good way of producing content is in the form of blog posts. To do this, you will need to have a blog page on your website. 

Sandhole Oak Barn has a good content posting schedule. Their blog page offers valuable insight into the wedding planning process and even features guides about their venue, which is useful for couples in the research stage. 

Their blog ‘10 Reasons to Have a Winter Wedding‘ is an example of content which would rank well in organic search, enabling you to be discovered by a wider online audience. However, we recommend implementing header titles into the post, helping search engines to read your content better!

An example of a blog which could benefit from content marketing is West Tower. At the moment, they post on average every three months. You should be posting once a week! They do have some forms of blog posts which are insightful but are mainly case studies of previous weddings. A few examples of blog titles which would engage your target audience are:

  • 10 Reasons to Book a Wedding Venue in Ormskirk
  • When is the Best Month to Book a Wedding?
  • 10 Exciting Wedding Centre Piece Ideas to Wow Your Guests

If you are looking for more ideas for content, we have more advice to offer!

We also noticed that Leasowe Castle doesn’t appear to have a dedicated blog page to post content and wedding insights! They could be missing out on valuable custom and footfall into their venue. 

Content marketing is a great way to showcase real weddings that have recently taken place at your wedding venue. Display how your venue can be transformed in different styles, themes and colour palettes. 

By utilising content marketing techniques, wedding venues can increase their bookings by connecting with couples who otherwise wouldn’t have discovered their venue. By consistently sharing valuable content, you can inspire, engage and guide couples towards choosing your venue over the competition.

9. Virtual Tours

Offering the ability for users to view your wedding venue online is an effective way to showcase your offerings.

Virtual tours provide a highly immersive and interactive experience that allows potential clients to explore your wedding venue from the comfort of their own homes. 

Colshaw Hall offers the option for couples to view their wedding venue online using a virtual show, including tours in a range of seasons.

colshaw hall virtual tour example

Offering a virtual tour breaks down the geographical barriers between your venue and clients. Couples can feel as though they are walking through your venue, taking in every detail and capturing their attention. They can gain a real sense of the space, layout and ambience. 

For couples in the early stages of planning, visiting numerous venues can take a lot of time out of their busy schedules. Virtual tours allow them to narrow their choices quickly and efficiently, making your venue more appealing for consideration. 

Some types of virtual tours allow for interactive elements, like clickable hotspots displaying important information about the venue. You can customise these features to explain information about catering options, and in-depth detail about unique features or preferred suppliers. 

Virtual tours are available round the clock, allowing couples to explore at a time that suits them. 

A wedding venue that could benefit from implementing a virtual tour feature is Inglewood Manor. This impressive wedding venue spans numerous rooms and has historical features for couples to take note of. If they adopted a virtual tour strategy, they could see an increase in couples who book their wedding with them.

10. Answer FAQs

Newly engaged couples will be newbies into the wedding world, with numerous questions going through their heads about what to ask each supplier.

Wedding venues can help couples along in this process by featuring a dedicated FAQ section at the bottom of landing pages. 

We haven’t found any wedding venue websites currently adopting this strategy to gain more bookings. But, Delamere Manor would benefit from doing so. 

On their dedicated Weddings page, it would be really useful to users if they answered the most asked questions to streamline the booking process. If users can find out everything they need to know about a wedding venue instead of contacting them, they will be more inclined to book a meeting in person! 

We would recommend placing the FAQs here, along with the FAQ schema:

delamere manor faq placement idea

For example, some FAQs that every wedding venue should have as standard are:

  • How much do you charge per head for a wedding breakfast?
  • Is there a price difference in each season?
  • Where are you located?
  • Do you work with other wedding suppliers in the area?

Make your wedding venue stand out among the crowd by adopting this wide range of marketing strategies. It is essential to leverage every tool at your disposal. 

At Fly High Media, we are ready to work with wedding venues looking to increase bookings, revenue and online visibility. We are a trusted Google Partner with vast knowledge of SEO, PPC, content creation and social media management. 

Soar above the competition by contacting us today!

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From Inbox to Victory: Mastering Email Marketing Strategies in Sports https://www.flyhighmedia.co.uk/inbox-to-victory-mastering-email-marketing-strategies-in-sports/ Thu, 29 Jun 2023 08:04:09 +0000 https://www.flyhighmedia.co.uk/?p=25273

From Inbox to Victory: Mastering Email Marketing Strategies in Sports

In an era dominated by social media trends and viral campaigns, it’s easy to overlook the humble inbox. However, let me assure you: email marketing still packs a mighty punch and holds tremendous potential for sports teams.

Picture this: your favourite team scores a last-minute winning goal, and the euphoria is palpable. Imagine receiving an email moments later, celebrating that glorious victory and offering an exclusive discount on team merchandise.

That’s the power of email marketing in sports – building a direct connection with fans, driving engagement, and turning victories on the field into triumphs off it.

But wait, you might think, “Does email marketing really hold up in this fast-paced digital age?” Absolutely! While social media grabs headlines, email quietly builds relationships that endure. It’s like having a loyal fan in your stands, waiting for the final whistle and taking it all in, ready to engage with your content!

Below, we’ll understand how email marketing strategies can help sports teams achieve victory beyond the inbox and for other industries generally.

We’ll take a closer look at the recent email campaigns from Manchester United for their latest 2023/24 home kit launch, understand critical considerations for sports email marketing, and showcase inspiring successful examples from elsewhere in the world of sport.

The Power of Email Marketing in Sports

Email marketing may seem like the veteran player in the digital marketing game, but let me tell you, it’s still the star striker that consistently delivers results for sports teams.

While social media platforms may grab all the attention with their flashy moves and viral trends, email quietly works its magic behind the scenes, scoring goals for marketers in the sports industry.

It still has value, as 37% of brands are increasing their email budget, and according to data sourced through Mailchimp, sports industry emails perform exceptionally well across several metrics.

Football statistics graph

Source: Mailchimp

Higher open rates, higher click rate, lower hard and soft bounce impact – it pays to use email marketing within the sport with an average unsubscribe rate it proves that the content of what features within makes the difference in delivering the message needed.

So, why does email marketing still hold such power? Well, imagine being a die-hard fan eagerly awaiting updates from your favourite sports team. You refresh your inbox, and there it is; a personalised email from the team, addressing you by name, inviting you to an exclusive event, and offering a chance to win signed memorabilia. It’s just the connection that goes straight to the top corner of a fan’s heart.

Email marketing allows sports teams to establish a direct line of communication with their fans – one both personal and intimate.

It may be evident from this article that the author is a strong supporter of Manchester United. However, as Eric Cantona, a former player for the team, once stated, “You can change your wife, your politics, your religion, but never, never can you change your favourite football team.”

Email marketing also has the option of unsubscribing, which allows you to easily remove yourself from the mailing list.

However, as a hardcore supporter, with an email, you can deliver breaking news, share behind-the-scenes stories, and provide exclusive content that makes you feel like you’re part of the team.

The power of email is enhanced by its ability to stand out amidst a lot of other information.

Social media feeds can be a crowded stadium, with posts and updates flying left and right. But your inbox? That’s like a VIP box where you have the team’s undivided attention. With clever subject lines, captivating content, and strategic timing, you can stand out amidst the clutter and engage fans on a deeper level.

Moreover, email marketing gives sports teams control over their messaging. While social media algorithms may change the game, your email list remains a loyal and captive audience. You don’t have to worry about your content getting buried in a newsfeed or restricted by platform limitations. Your email campaigns are like the captain’s armband, allowing you to lead the conversation and drive the narrative.

Manchester United know the power of email marketing like nobody else.

In a world where social media dominates, the Red Devils have mastered the art of leveraging their email campaigns to connect with millions of fans worldwide.

From exclusive merchandise releases to pre-sale ticket opportunities, their emails score big with fans, keeping them engaged and hungry for more.

Preparations for the upcoming American pre-season tour have begun since the recent season ended. Additionally, a robust campaign for shirt sales, including old and new designs, has been set in motion.

Let’s look more now at the tactics of the email strategy over the last few weeks have been the formation for success.

Manchester United’s Home Kit Email Campaign

As often is the case now, football teams around the world regularly see kit changes year-on-year.

Whilst there may be arguments on the terraces for and against this, particularly with a cost-of-living crisis, it’s now part and parcel of what football supporters somewhat expect.

This facet of business is a useful tool for teams during the off-season. It’s a great way to maintain engagement, interactions and generate income when games aren’t every week.

Planning for a whole kit launch (from design to release) takes place over a significant period of time, sometimes up to 20 months according to Andrew Dolan, product manager at Adidas.

In the initial phases of a product launch, the primary focus of marketing is to create excitement and anticipation. However, the true impact of these efforts is evident during the final push for sales as the season ends.

It can be difficult if teams have a successful season with trophies to round off the season, or if relegation has left a sour taste in some supporters’ mouths, but for marketing teams, it’s a perfect opportunity to either ride on coattails or find a way to inject some positivity into a fanbase.

For Manchester United, a globally recognised brand, there is a desire for their product around the world. Their email marketing towards the end of the 2022/23 season focused on their appearance in the FA Cup Final against local rivals and, at that stage, treble-chasing Manchester City.

stats for sports promotions

Within this was a way to have late capitalisation on sales of outgoing jerseys on sale.

Here it features a clear call-to-action, with the support of a discount code. Manchester United and many other high-level clubs are anticipating upcoming new kits. The majority of fans will have already invested earlier in the season, but with this FA Cup Final on the horizon, a call-to-arms for fans to kit themselves out, at a reduced price, is an ideal angle to pitch this at.

Even international fans were presented with similar countdown-style emails, including important information on when to tune in, here below for American supporters.

​The result may not have gone the way of Manchester United, but the campaigns rolled on for kit and much more. Joining a membership allows fans to feel connected to the club as a whole and provides them with the opportunity to apply for spare tickets for competitions outside of the Premier League. Additionally, memberships are a great gift option for Father’s Day, which came before the new kit launch.

Another common theme throughout many email campaigns was the continued sale of old stock, again with clear CTAs.

Even a joint effort to incorporate a principal sponsor in DHL within a competition email campaign pushed both the new training kit, teasing the idea of the new kit whilst pushing the brand messages of DHL, a delivery company.

Another membership campaign was launched, featuring geometric designs that emphasised the connection between fans and the team. However, it could be interpreted as a subtle tease for the upcoming kit.

The momentum kept going with additional email campaigns promoting sales, fixture releases, and hospitality packages for games. However, there was one event that caught everyone off guard.

There are numerous offline efforts with kit launches, but at Glastonbury, Manchester-born and United-supporting rapper, Aitch, took to the stage and in front of a crowd of thousands, donned the new kit on the Saturday of the festival. Was it the real kit? Nobody could be entirely certain, but the club via social media leant into the conversation.

A day before the launch, Manchester United released the following email:

This has geared up all supporters to be ready for the launch itself.

The tone of the text is clear and straightforward. It includes well-known players from both the men’s and women’s teams, as well as symbols and phrases that are associated with Manchester United.

The kit is somewhat of a tribute to the city’s iconic red rose featuring a geometric design, strikingly similar to the imagery in an earlier email campaign, with inspiration from the bridge over the River Irwell, which connects Manchester and Salford representing the city’s strength and its impact on the world during the industrial revolution.

Continued email communications around the kit are expected over the coming days and weeks, but ultimately it will depend on the performance on the pitch, and the impact of the ongoing off-the-pitch saga of whether the football club is sold, as to how sales may play out throughout the upcoming season.

Key Considerations for Email Marketing in Sports

Now that we understand the power of email marketing in the sports arena, it’s time to lace up our boots and explore the key considerations that will help us score winning goals in our email campaigns. Just like a coach analysing the game plan, here are some essential factors to keep in mind:

Build a Fan-First Email List

Think of your email list as your starting lineup—the core group of fans who are eager to hear from you. It’s crucial to build a fan-first email list by offering value and incentives. Create irresistible lead magnets like exclusive content, early ticket access, or even a chance to meet the players. Remember, your email list is a community, so nurture it with care and respect.

Personalisation: More Than A Name

Personalisation is the secret ingredient that turns a generic email into a personalised fan experience. As a fan, you can get personalisation on a kit, but in email marketing, you can go beyond simply addressing fans by their names, and consider segmenting your list based on their preferences, demographics, or past interactions. Tailor your content to specific fan groups, whether it’s highlighting merchandise for loyal supporters or sharing player interviews for avid followers. Show your fans that you know them and care about their interests.

Compelling Content: Be the MVP of Their Inbox

When it comes to email marketing, the content of your emails is crucial. It’s important to make sure that your emails are interesting, informative, and beneficial to your subscribers. You can achieve this by including game highlights, exclusive interviews, behind-the-scenes stories, or interactive quizzes. By infusing your emails with the team’s personality and energy, you can keep your subscribers engaged and excited. Be the MVP of their inbox!

Winning Call-to-Action (CTA)

Every email should have a clear objective, and that’s where your call-to-action (CTA) comes into play. Whether it’s directing fans to purchase tickets, join a fan event, or participate in a contest, your CTA should be compelling and easily noticeable. Consider using eye-catching buttons, persuasive language, and a sense of urgency to motivate fans to take action. Remember, a well-crafted CTA can lead to conversions and victories for your team.

As you navigate the world of email marketing in sports, keep these key considerations in mind. Just like a team’s preparation before a big match, thoughtful planning and execution will lead to success. And remember, humour can be your secret weapon! Use sports-related puns, playful references, or team inside jokes to add a touch of light-heartedness and make your emails even more memorable.

In the next section, we’ll explore other real-life examples of successful email marketing campaigns in the sports industry, not just a singular football campaign.

Other Examples of Successful Email Marketing in Sports

We’ve taken a look at some other good examples of sporting email campaigns.

This horse racing email from Chester Racecourse highlights an upcoming race meeting, with strong, floral-style imagery that resonates with summer, clearly set out with complimenting colours and direct CTAs. Use of the links for the remaining horse racing fixtures at Chester for the year, and “Plan Your Visit” is very leading and engaging language in the hopes to convert.

The recent NBA Draft has allowed the organisation, and teams in general to push off-season sales of jerseys, by using the draft of any new players to their relevant teams as a way to drive new sales. Fans may want to purchase early a branded jersey with the name of their new franchise superstar. Another smart element to this email is the incorporation of inspirations from recent browsing (possible to also include specific products based on your highlighted team when you sign up for email updates).

Sports Direct, a sportswear store, has sent a retail email promoting women’s football jerseys ahead of the FIFA Women’s World Cup in Australia and New Zealand. The email includes a countdown and showcases England kits, but also features other nations’ kits through the use of GIF images. The presentation is impactful and attention-grabbing, making it a simple yet effective promotional strategy.

Tips and Best Practices for Sports Email Marketing

So, are you ready to move your sports email marketing game up a league? Here are some practical tips and best practices that will help you score big:

Segment, Segment, Segment

  • Divide your email list into targeted segments based on fan preferences, demographics, or past interactions.
  • Personalise your content and offers for each segment to increase engagement and conversion rates.

Automate for Efficiency

  • Use automation tools to streamline your email campaigns.
  • Set up welcome emails, birthday greetings, and triggered messages based on fan actions or milestones.

A/B Test like a Pro

  • Experiment with different subject lines, content formats, and CTAs to optimise your email performance.
  • Test one variable at a time to identify the most effective strategies for your audience.

Eye-Catching Visuals

  • Incorporate high-quality visuals, such as action shots, team celebrations, or player highlights.
  • Use visually appealing templates and design elements to make your emails stand out in the inbox.

Harness the Power of Urgency

  • Create a sense of urgency in your emails to prompt immediate action.
  • Limited-time offers, countdown timers, or exclusive pre-sale opportunities can motivate fans to act quickly.

Mobile-Friendly is a Must

  • Optimise your emails for mobile devices, as many fans read emails on their smartphones.
  • Ensure your content is easily readable, buttons are clickable, and images are appropriately sized for smaller screens.

Fan-Generated Content

  • Encourage fans to submit their own content, such as photos or videos of their game-day experiences.
  • Showcase fan-generated content in your emails to foster a sense of community and engagement.

Email marketing is an ongoing game, and continuous improvement is key. Like any quality backroom team – analyse your metrics, listen to your fans, and adapt your strategies accordingly.

Remember to infuse your team’s spirit and humour into your emails. Sports are about passion and enjoyment, and your emails should convey that same enthusiasm.

By implementing these tips and best practices, you’ll be well on your way to becoming a champion of sports email marketing. And don’t forget, a lot of these skills are entirely transferable to other industries too!

If you need help perfecting those all-important email marketing campaigns, converting more prospects, and generating more revenue for your sports team, or any other business industry, get in touch with us today at Fly High Media about our services.

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10 Content Marketing Tips for Dentists https://www.flyhighmedia.co.uk/10-content-marketing-tips-for-dentists/ https://www.flyhighmedia.co.uk/10-content-marketing-tips-for-dentists/#respond Fri, 09 Jun 2023 08:57:33 +0000 https://www.flyhighmedia.co.uk/?p=25340 Regular visits to dental practices are a certainty in the dental sector. But how can dentists entice customers to use their dental practice over others?

In a world where online presence reigns supreme, it’s imperative to distinguish your dental business apart from your competitors. An aesthetically pleasing website and a well-run company aren’t enough to attract new clients.

Dentists can utilise content marketing strategies successfully on their websites to grow their business and reach new potential customers.

When patients are looking for a dental service near them, they will turn to a search engine, like Google, for help.

But what is content marketing? How can dentists utilise this marketing strategy?

Whether you’re an experienced dentist with a well-established business or a fresh-faced professional eager to increase their customer base, content marketing offers unparalleled opportunities for experienced dentists with established businesses and newcomers eager to expand their customer base.

What is Content Marketing?

As a long-term strategy, content marketing focuses on delivering relevant, knowledgeable, high-quality content to sell your business. 

Your content should exhibit so much value, that when a potential customer organically lands on your website, they make an enquiry or purchase. 

Content marketing can help your target keywords to rank higher in search engine results pages, increasing online visibility.

The most common forms of content marketing are:

1. Blogs

Having a blog section on your website where you frequently publish new content can attract new customers.

When users land on blog posts, they will have typed a question into a search engine.

For example, users may search ‘How much do porcelain veneers cost in the UK’. You could include this as a section on a blog or even the H1 title of an article to appear in organic search results, leading the user to click on your website.

Blog posts improve SEO and are a cheaper way of boosting your organic traffic and client base.

2. Video

If you want to engage an audience quickly, videos can be a good option for you, although cost more money.

Video content can come in the form of:
– Webinars
– Courses
– Live videos
– Self-hosted Videos
– Informational Videos
– Product Reviews

A variety of content can be created with videos which engage your target audience.

Video content marketing helps raise your online profile, engage your audience and trigger emotions necessary for building a long-term relationship.

As dental practices are usually in a single location, you will be a relatively small business. Some ideas for small business videos are:

– Behind the scenes

– Showcasing your products

– Introduce yourself and your team

– Dental trends

3. Email

Are you interested in utilising your list of customer emails? 

Email content marketing is a type of content marketing which dental practices can use to make customers aware of new lines of products, services or discounts. 

It is a softer way of engaging your audience and can be personalised to include, for example, their first name.

The screenshot shows an example of email marketing a dentist uses. They utilised their customer’s email to send reminder emails of their appointments.

You can even use email automation services like MailChimp to help you compose an email marketing campaign.

In the dental sector, you can utilise email marketing by upselling your current client base to additional services and sending reminder emails. Create separate email lists for your clients depending on what services they are undergoing, and suggest further treatments.

4. Infographics

If you want to implement eye-catching content into your marketing strategy, infographics may be a perfect option.

Above, you can see an example of an infographic that a dentist recently published. It highlights the important signs of gum disease that the reader will need to know about, but in a fun and interesting way. This is a good example as it also features a CTA of ‘Schedule a dentist appointment ASAP before it’s too late.’.

As a bright and vibrant option, they are captivating ways to display statistics, content or processes designed to engage your audience with your content. Users will be more drawn to exciting, colourful images rather than long pieces of dull text. Infographics are designed to engage the audience and provide detailed information, which can drive conversions.

5. FAQs

Having a list of FAQs on a website can help users find the answers to their questions.

For example, users might want to know what happens at a dental consultation or how long a new patient appointment takes. This information can be displayed in a quick fact sheet on your website.

FAQs are usually added to the bottom of blog posts, on social media reels/carousels or even a separate informational pages.

When you include FAQs on a page, you can implement ‘FAQ Schema’. This is a specialised content markup code you can add to a list of questions and answers.


Google then can read this markup and can generate rich snippets if your content is considered relevant.

You can use a schema generator to help you generate FAQ schema code, and add it to your website.

Above is a good example of FAQ schema. The question of ‘How is a tooth extracted’, which is widely searched by users, is ranking for a featured snippet. Featured snippets appear at the top of organic search and users are more likely to click on your website.

Content Marketing: 10 Tips for Dental Businesses

1. Include A Call To Action

As a way to push users to take action, a call-to-action can increase bookings, phone calls or other leads through your website.

Implementing a clear call-to-action in your content ensures your hard work isn’t wasted. Why write content without prompting your readers to get in touch with you?

Having a strong CTA in your content can eliminate decision fatigue that readers may be experiencing. CTAs with a sense of urgency can also boost your conversion rate.

The example above shows two clear CTAs in the header, instructing the user to call them or to book an appointment online. These are sticky and are visible to the user at all times.
The second example is within content reading ‘Book Now’, instructing the user to book the ‘Dental Implant Treatment’ they have just read about.

Examples of calls-to-action in content can be:
– Enquiry Forms
– Buttons e.g. ‘Download Now’ or – ‘Purchase Today’.
– Normal text linking the user to another page

A CTA should be concise, making it more persuasive.

Try and start with a verb, instructing the reader to perform an action, then follow with an adverb. For example, ‘Buy Now!’.

Some calls-to-action for dental websites attracting new customers are:

– Contact Us

– Get Started

– Learn More

– See How…

– Start Your…

Every dental content page should have some form of CTA, especially if your prime goal is to attract more customers.

2. Define Your Audience

When writing content, you need to choose who you are aiming to reach, as you can’t begin writing until you know who your audience is.

Sit down with your dental team and discuss what your customers ask the most. Or even better, learn about your audience through enquiries or emails.

What are your current customers asking? Is this information on your website? If not, could it be added?

Create the ‘ideal customer’ persona. What would they want to know from your content?

Knowing your audience in depth will help you to attract the correct customers to your dental practice.

3. Write In-Depth Content

It is known that longer content can perform better in search engines. 

So, why wouldn’t you dive in deep with a dental subject for users to explore? 

You should include everything they need to know about the chosen topic so the user doesn’t need to seek additional information elsewhere. 

You should refrain from writing content for the sake of it. Research what your customers want to know. Make it relevant to your audience.

Keep in mind that each article you create should only cover one topic in-depth, and target only 1-2 core keywords.

4. Understand Your Audience’s Thought Process

What is your typical customer’s thought process?

What do your customers need to know about your business or services to be able to book an appointment at your dental practice?

You must know the answers to these questions to create valuable content for your target audience.

You will be wasting your time generating content that your customers will not find useful.

Put yourself in your audience’s shoes. If you were searching for ‘alternatives to traditional braces’, what would you want to discover?

More than likely, you would want to know about the services a dental practice can offer a patient who isn’t looking for the traditional approach to braces. If you were to decide to write a blog post detailing the different types of braces available to patients, you would need to include the benefits, disadvantages, price points and relevant information regarding each type of brace.

CTAs need to be included as you now know!

5. Use A Pillar Content Cluster Model

If you want to create an enhanced reading experience for your users, you need to adopt a pillar content cluster model.

Above, a dentistry website called ‘Bloor West Smiles Dental’, produced an article titled ‘Root Canal Aftercare: A Complete Guide’. This is a great example of pillar content. Numerous smaller articles can be produced linking to this content. For example, ‘5 Signs You May Need A Root Canal’ could link to this pillar content, and vice versa.

In short, pillar content covers an umbrella topic. It will encompass a complete subject, giving a user everything they need to know about a topic. You then use smaller cluster articles to support the pillar piece.

Internal linking is used to connect pages, which tells search engines that the topics are related.

From the image above, you can see the way a pillar content model works. We’ve used a building as an example. The roof displays the pillar content, which is held up by the supporting articles, showing the more supportive articles you have, the stronger your pillar content will be.

6. Repurpose Existing Content

It takes time to write engaging and informative content.

However, repurposing content is an easy way of reaching wider audiences and growing your customer base.

As a dental practice, you might have already tried offline traditional marketing methods, like brochures or leaflets about your dental practice.

What if we said you could recycle and reuse the content on your brochures and leaflets?

For example, you’ve created a leaflet about Dental Implants listing the potential benefits your customer could experience.

This could be turned into a blog post titled ‘The 8 Benefits You WILL Experience From Having Dental Implants’.

Or, you have a blog post that performed incredibly well, created multiple leads and drove vast amounts of organic traffic to your website. This could be turned into a Youtube or TikTok video to reach a wider audience who use these platforms.

Above you can see a dental business called ‘Straight Teeth Direct’ took a blog post called ‘Is teeth bonding a good idea? What to do after aligner treatment’. They have repurposed this into a YouTube video to target a different audience.

7. Publish Your Original Research

With a bigger client base, you can gather original data.

Publishing original research can make your website look more authoritative in your field, creating linkable content that other businesses may find insightful by linking to your website.

You could create infographics with statistics to give your readers an insight into, for example, which treatments are most popular or how many clients suffer from a particular issue.

Or, a simple way to gather data, is to hand out a patient survey. Publishing the positive results once your survey is complete will help to attract new customers.

8. Implement SEO

If you’ve not heard of SEO before, it stands for Search Engine Optimisation. It is a crucial and long-term marketing method for websites to increase organic traffic through search engines, thus increasing leads and revenue.

SEO optimises content for search engines, like Google, so your website ranks high in search engine results pages for target keywords.

Developing SEO-friendly content should always be actioned with search engines in mind.
This used to mean stuffing your content with keywords, which is now a black-hat SEO technique and is frowned upon.

Instead, SEO is now a much wider field and there are many pieces of the puzzle you will need to build. You will need to perform extensive keyword research to discover what content you should produce.

If you want to look at keywords yourself, we like to use SEMRush and AlsoAsked for keywords and FAQ ideas.

Content and SEO work hand in hand. If you want your business to grow and excel, you need to do both.

9. Avoid Using Technical Dental Jargon

Think about your target audience. If you use words like ‘mesial, buccal, occlusal and incisal’, will they understand?

When businesses use incoherent technical jargon in their content, their intended audience becomes less trusting and less likely to stay on the website.

If you plan on discussing technical topics, you will want to simplify it. After all, your audience will not know much about the dental services you offer or the dental jargon you will use with staff on a daily basis.

However, this does depend on the audience. Some industries will engage with complex writing and topics.

Try and use layman’s terms or metaphors that the reader will understand and make the concepts you are discussing more accessible.

Additionally, if users aren’t using technical jargon in search terms, Google might not display your content to them. Using simple terms can expand your search traffic dramatically and creates content that targets your audience.

Bear in mind if you decide to use technical jargon, ensure you explain what it means.

10. Utilise Social Media Posts

Content marketing isn’t just about your dental practice’s website.

You can also write content for social media. This could be for LinkedIn, directing your attention to other dentists, or sharing your blog posts on social media.

As you can see from the screenshot above, a nationwide dentist utilises social media by mainly posting patient results and in-house news. The example above showcases the great results from using a teeth-straightening process, including a small section of content enticing the user to contact the company.

Posting on platforms like Facebook and Twitter, allows you to reach a different audience to blogs on your website.

You could use infographics or links to your newly published blog posts, with a piece of content explaining what they are.

Using hashtags on social media in your content is also a great way to attract new customers.

There has been an increase recently in the number of users turning to social media to find local businesses or services, which is why utilising social media content is important.

Need help with SEO for your dental practice or want to learn more about content marketing for dentists? Drop Fly High Media a message!

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Why You MUST Diversify Your Marketing Channels in 2021 https://www.flyhighmedia.co.uk/diversify-marketing-channels/ https://www.flyhighmedia.co.uk/diversify-marketing-channels/#respond Mon, 07 Jun 2021 18:13:00 +0000 https://www.flyhighmedia.co.uk/?p=26713

Why You MUST Diversify Your Marketing Channels in 2021

why you must diversify your marketing channels in 2021

2020 taught us that digital marketing is essential for almost all businesses large and small across almost every industry.

The shift saw an increase in ecommerce stores being created from scratch, traditional brick and mortar businesses joining social media for the first time and advertising budgets increasing.

Now we are in 2021, there have been a few challenges with the digital landscape which I would like to highlight and share with you as they are more relevant now than ever before. Speaking from experience, there have been some challenges thus far in 2021.

I would like to speak to you about digital marketing risk management tactics and how you can pivot in a crisis if needs be.

Firstly, I would always recommend setting up, optimising and updating all of the following channels regularly:

Having these channels in your back pocket is imperative in case you need to quickly pivot to another channel. I am not saying that you should double down on each platform. However, I would recommend carefully selecting a couple of channels depending on your business goals and sticking with them. This also stops others from taking your ideal social media handles or page names.

A vital part to what I would like to talk about is your owned assets. This includes:

The good thing about these assets is that they cost virtually nothing to build yet they are vital tools for your business.

Let me hit you with some daunting scenarios along with what I see as the best solutions:

Scenario #1: Google rolls out a new algorithm and your organic rankings drop significantly.

First Steps: Firstly, don’t panic. Concentrate on finding which pages have dropped the most. Use Google Analytics and Google Search Console to find the biggest losers in this situation.

How to react: Begin a Paid Search campaign whilst diagnosing your website to reclaim traffic to your site. If you are in ecommerce, push offers to your existing customers through emails, remarketing on social media, SMS messages or Push Notifications tools such as Subscribers.

How to ensure this doesn’t happen again: Diversify your keyword selection and look for long tail keywords. Continue to keep on top of official announcements from Google.

Once you have identified the pages that have caused a loss in traffic, look for some quick wins such as improving the internal linking structure to the page and creating a content marketing strategy.

Scenario #2: You get hit by a Google Penalty and you lose rankings and organic traffic

First Steps: Audit and diagnose your site. You might have an issue with; Spyware/viruses, Hidden links or text, deceptive redirects, displaying different versions of your pages to search engine robots, keyword stuffing, duplicate content, spammy backlink profile. Check Google Analytics and Google Search Console to find the pages affected the most and start with them. Run your site through a checklist of the items above.

How to react: You will want to implement a similar approach to the one above. Utilise Paid Social, Email Marketing, SMS Marketing, Push Notifications. Be sure that if you have noticed security issues on your site, ensure that you have fixed these before encouraging people to visit your website as these emergency tactics will be pointless.

How to ensure this doesn’t happen again: Always stick to Google’s guidelines, keep on top of your website’s security and keep your website’s content fresh and high quality.

After finding issues, fix them and submit the pages to be reindexed in Google Search Console. Use Google Search Console to view the backlinks pointing to your website and disavow negative links that could be causing issues.

Check out our Google Penalty and Recovery services if you need further help.

Extra tip: If you can’t diagnose organic search issues and you are experiencing a conversions issue, then perform a basic user experience check and look for things such as; contact forms not working, slow pop ups, 404 errors, HTTPs issues.

Scenario #3: Your Facebook ad account gets banned at the drop of a hat

How to react: The first thing you should do is check which policy and ad(s) has caused issues. You can appeal them, however I would always recommend attempting to speak to Facebook’s live chat support.

To increase exposure immediately, you can:

You should at a bare minimum have set up Google Search Console, Google Analytics, as this will help you identify which channels are the best place to start.

Tasks to be doing all year round:

How to ensure this doesn’t happen again: Facebook has very strict policies, you just have to suck it up and respect them. Don’t put all of your eggs in one basket. Read up on the ad policies and be sure to not break the same rules multiple times.

Regularly run campaigns to help increase your mailing list. It is a valuable tool and is often underutilised. Don’t ignore your organic search coverage and be sure to keep your fans engaged on your social channels.

Scenario #4: Your Facebook or Instagram page’s organic reach has significantly dropped.

Solution: If you are having trouble with getting seen in news feeds, then try and get noticed by using Facebook or Instagram stories or even use Live Streaming. It is always good to test any other new features when they come out as well.

I would also recommend collaborating with other pages and as mentioned before, maybe testing other platforms. Perhaps you are on Instagram selling to the teenage market, your customer base is also likely to be on TikTok, you should try there.

Make the most of your Pixel data and email list as well to retarget your customers and website visitors.

How to ensure this doesn’t happen again: Keep testing and measuring everything that you do. Test the frequency of posting, length of posts, type of content and even which platforms work best for you.

Conclusion

To conclude, always be sure to diversify your marketing channels in the case of an emergency. If you would like professional advice on how you can mitigate risk for your business online then please do not hesitate to get in touch.

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