Website Design – Fly High Media https://www.flyhighmedia.co.uk Mon, 16 Oct 2023 16:00:26 +0000 en-GB hourly 1 https://wordpress.org/?v=6.3.2 10 Ways Wedding Venues Can Increase Their Bookings https://www.flyhighmedia.co.uk/10-ways-wedding-venues-can-increase-their-bookings/ Thu, 05 Oct 2023 14:43:00 +0000 https://www.flyhighmedia.co.uk/?p=29927

10 Ways Wedding Venues Can Increase Their Bookings

Every wedding venue holds the possibility of unlocking an engaged couple’s dream. Each couple will have their heart set on a type of venue, whether it be in the UK or abroad, they know what they are looking for. 

As of August 2023, there are 7,850 wedding venues in the UK alone. So, in a bustling and dense industry, how can wedding venues take a step forward and shine amongst the rest?

Newly engaged couples will spend hours scouring the internet for ideas on where to hold their nuptials: whether using a bridal comparison website like Bridebook or simply using a search engine like Google to find the perfect venue for their dream wedding.

With this in mind, how can your wedding venue utilise marketing to attract newly engaged couples?

Whether you’re a seasoned wedding venue owner or a newbie to the wedding industry, we will provide a list of ways to improve your wedding bookings!

1. Stunning Visuals

Photography is one of the most powerful tools a wedding venue owner can use. You want to capture the essence of what your venue stands for and any impressive features.

In a sector dominated by visual aesthetics, you need to stand out among the crowd. Prospective brides and grooms will more than likely make their judgement on the first few images they see of a wedding venue. 

Did you know 62% of couples will view less than five venues before finding the ‘one’

You should take time to research professional photographers to capture the beauty of your venue in the best possible light. 

Highlight any unique and special parts of your wedding venue, which couples will find irresistible to learn more about. For example, an impressive, grand staircase that brides can envision themselves walking down, or a long driveway with pruned gardens. 

Display images of the exterior of your wedding venue in different seasons. Whether covered in crisp, white snow or glistening in the warm summer sun, showcasing your venue can help couples know what to expect if they book a tour.

Make use of past wedding photos. Reach out to previous brides and grooms to ask if you can use their professional photos on your website and social media accounts. Having real-life images can help prospective couples imagine themselves in your venue.

For example, we can use Old Palace in Chester. From the incredible videography on the home page to the impeccable photography displayed on their weddings page; this is what attracts couples to book with a wedding venue.

old palace chester stunning photography

However, we noticed that Poulton Hall could see an increase in wedding tours and bookings if they updated their photos on their website to showcase what a stunning venue it is. Below, you can see their current website layout and images (October 2023).

poulton hall buildings gallery

We found lots of user-generated images on the platform Instagram, which could easily be integrated with Poulton Hall’s website to showcase its astounding features.

photos for poulton hall to use from social media

2. Responsive Website

It’s the 21st century, and technology reigns supreme. Your wedding venue needs a well-designed website to showcase its potential. 

We live in a world where mobile traffic is increasing. Brides and grooms are utilising mobile devices to search for wedding suppliers on the go and submit enquiries with prospective venues. 

A responsive website will ensure content adapts to the user’s screen size, displaying all valuable information and CTA buttons. 

Normally, your website is the first point of contact a couple will experience with your venue, so you want it to provide a positive experience. 

Again, we can use Poulton Hall as an example. There is no change in the website layout when switching from desktop to mobile view. See below for a comparison of these two screen sizes.

responsive design poulton hall website

When viewing the website on mobile, the right side of the text cuts off whilst the navigation bar is too small to see. Often, websites turn their navigation bars into ‘hamburger’ bars, where it is hidden out of sight, making the most of the valuable mobile screen space.

An excellent example of a wedding venue website responsive design is Soughton Hall. They have effortlessly optimised their website for mobile users. Below, you can see the design of their mobile view.

soughton hall mobile stunning visuals

In the top-right corner, you can see the ‘hamburger’ menu icon. The images have been resized for mobile, and the text is big enough to be able to read, which is especially important as ‘Find Out More’ is a call to action.

3. Positive Reviews

Emotions run deep and expectations soar high in the wedding industry, which is why you must build credibility with brides and grooms-to-be. 

In a world where word of mouth and reputation are important, online and offline reviews are what counts. 

Real reviews from past newlyweds are unbiased and can be more persuasive to browsing couples than marketing materials ever can be. For example, if the content on your website describes your venue as ‘picturesque’ and ‘impressive’, but online reviews describe it as ‘underwhelming’ and ‘run-down’, something is amiss! 

Reviews also play a significant part in your website’s online visibility. Search engines, like Google, take into account positive reviews making it more likely for your website to appear higher in organic rankings

On the flip side, you can utilise any negative feedback to make adjustments to your venue or wedding process. 

Always remember, you shouldn’t just read online reviews about your venue. You should actively reply and engage with them. Thank couples for their kind words about their wedding day, suggest any steps you will take to resolve any negative reviews and demonstrate your commitment to customer satisfaction. 

To gain positive reviews, try emailing newlyweds who have gotten married at your venue to ask for a review (whilst they are still in the marriage bubble!). You can even offer incentives like a discount on an anniversary stay to those couples who do leave a review! If you’re thinking of emailing newlyweds, make it as easy as possible for them. Provide them with a link to leave a review directly, instead of instructions on how to do it. Remember, their review might be enough for couples to book with you, generating your income!

For example, Old Palace in Chester has only been open since 2020 as an exclusive wedding venue but has managed to amass 117 4.5 stars and over reviews on Google. This is very impressive! This type of online review could sway a couple to book with Old Palace rather than another venue in the area.

old palace chester google reviews

4. Social Media Presence

Engaging in all social media platforms is no longer just an option for wedding venues; it’s a necessity.

Social media platforms like Instagram, Pinterest and Facebook provide wedding day inspiration for couples. 

Create your social media posts through repurposing content. For example, you could take a piece of content from your website and create it into an infographic, or turn your videography into a YouTube video to reach a different audience. 

By utilising the tip from above, you can showcase your positive reviews on social media, just like Nunsmere Hall does regularly on their Facebook page.

nunsmere hall posting on social media

Couples regularly turn to social media for wedding inspiration and to stay updated on the latest wedding go-to trends. By posting about your hacks, tips or even screenshots of positive reviews, you can become a source of information for brides and grooms-to-be. 

The more content you post on social media, the more streams of audiences you create and the possibilities for couples to find your venue. 

Social media messaging, like Facebook Messenger, offers direct contact between yourself and the prospective couple. Take the time to read through any comments on social media posts or answer any questions sent directly to you. Try to cultivate relationships with your followers online. 

Try and maintain a consistent posting schedule. If you haven’t posted for months, users may think you have either closed or are taking a break from trading. Couples like to know what’s going on at your venue.

5. SEO

When couples begin their search for a wedding venue, it more than likely starts by typing into Google ‘wedding venues near me’. The result will populate a list of venues within a certain radius to them, along with photos and addresses. These venues are optimised for local SEO

Local SEO is a strategy that allows a business to be more visible in local search results on Google. 

For example, if we type into Google ‘wedding venues near Hooton’, this is the result:

local seo example wedding venues near hooton

Above, you can see the list of venues within a stone-throwing distance from Hooton, along with a map.

Local SEO makes it more accessible to couples looking to find a wedding venue near them.

To adopt a local SEO strategy, you will need access to your Google Business Profile. This profile allows you to enter your address, opening times, and services and, most importantly, gain any reviews left by couples. 

To start with your Google My Business profile, you should:

  • Complete all of the fields in the ‘information’ section
  • Add at least 15-20 images of your wedding venue

You can even ask other suppliers you have worked with previously to leave you a positive review to build credibility!

You should also research the types of keywords you should target on your website. These keywords will determine the most likely phrases you will rank for in organic search results. For example, if you are a country manor based in Cheshire, like Merrydale Manor, you would target the following keywords:

  • Luxury wedding venues Cheshire
  • Best wedding venues Cheshire 
  • Wedding venues in Cheshire
  • Manor wedding Venues Cheshire
  • Exclusive wedding venues in Cheshire

Based on the above, you would create content based on these keywords and strategically place them in your copy. Which is exactly what Merrydale Manor has done:

merrydale manor keyword placement example

Above, you can see that Merrydale Manor has placed the keyword ‘luxury Cheshire wedding venue’ in a prominent place on their homepage. 

When ranking in search engine results pages, you want to think about your metadata for your landing pages. This is a short description of the page the user will land on if they click on your listing. It should display any unique selling points, and special offers and contain clickbait to entice the user to explore further into your website. 

Let’s take The Chester Fields as an example. It is a stunning wedding venue and restaurant in the heart of the Cheshire countryside. Their wedding website has this metadata:

chester fields metadata

They have tried to utilise the keyword ‘wedding venue near Chester’ but have forgotten to add the name of their venue to the information. If we were to rewrite this metadata to encourage clickbait and stay within Google’s strict metadata guidelines, it would read something like this:

chester fields suggested improved metadata

There is a stark difference between the two. The bottom utilises the wedding venue’s features and awards, drawing the user in. Whereas, the top offers no valuable information to make the user click on this business in search engine results. 

The user experience of a website also falls under the category of SEO. If couples have a negative experience with your website, they will feel inclined to leave and not place an enquiry or book a tour. 

An issue we found, at the time of writing, with the Leverhulme Hotel & Spa website is its very slow page speed. They failed the core vitals assessment and were unable to score on Page Speed Insights, which flags a vital error on their website. This may bring other user experience issues on their website.

6. Email Marketing

This type of marketing not only focuses on sending the occasional newsletter but also encompasses email as a tool to nurture relationships with potential couples and suppliers.

Email marketing allows you to utilise your already existing email database to send reminders, newsletters, invites and more to prospective couples looking for a wedding venue. 

Take this email as an example. I received this email from Thornton Hotel & Spa when I was in the wedding planning process looking for a venue.

thornton hotel and spa email marketing example

I signed up for their newsletter whilst on the hunt for my perfect wedding venue, and Thornton Hall utilised my email to notify me of their upcoming wedding open evening. Even if some recipients have already chosen their wedding venue, they can still attend and engage with the attending suppliers. 

In this email marketing campaign, they utilised phrases which would capture the recipients’ attention, like ‘free entry!’. 

Wedding venues can also utilise email marketing to showcase their current wedding promotions. For example, if they have a selected number of dates available for the rest of the year, venues often sell these at a discounted rate to fill the gaps. For example, Broadoaks Country House sent me this email showcasing an active wedding offer.

broadoaks country house email marketing example

When wedding venues showcase their wedding promotional offers, it encourages engaged couples to feel a sense of urgency to book a tour or even book their wedding venue. However, regarding the above email, it would be beneficial for Broadoaks Country House to include high-quality photography in their email campaigns to remind the recipients what their wedding venue looks like. 

If you’re a wedding venue owner considering adopting an email marketing strategy, it’s important to adhere to email marketing regulations and best practices. You need explicit permission from the recipients to send them marketing emails, as well as provide an easy way for them to unsubscribe.

7. Local Advertising

You must capture engaged couples in your local area. You should note that over 80% of couples marry in, or close to, their hometown. So, targeting couples in the same area as your wedding venue is important. 

Couples often prioritise convenience when searching for a wedding venue. For example, locations which are a short drive away so they are accessible to friends and family. You should emphasise the geographical location of your wedding venue as this can be a unique selling point. 

For example, Brook Hall Hotel in Childer Thornton has added an ‘Out and About‘ page to its website, showcasing its distance to local attractions and landmarks.

brook hall hotel example of local advertising

Above, you can see how they have laid this out, depicting locations users will recognise to gauge the location of the venue. It is a good way of describing your location to prospective couples. 

In a competitive market, wedding venues should stand out from nearby competitors by utilising local advertising strategies. 

In addition to the above, you should try to establish partnerships with local suppliers in your area. For example, work with venue dressers, florists, entertainment companies and any other additional service that couples may desire, but at a discounted price. 

One wedding venue that could improve on its local advertising strategy is Crabwall Manor Hotel and Spa. This wedding venue is impressive, with its landscaped gardens and castle-like building. However, they fail to make use of their convenient location for prospective couples. 

Crabwall Manor is close to the M56, allowing for an easy journey for the majority of couples. In addition to this, it is near major shopping parks like Cheshire Oaks Designer Outlet and attractions like Chester Zoo. 

We would suggest that Crabwall Manor take advantage of their ideal location!

8. Content Marketing

As a wedding venue owner, you will have valuable insight into what couples are looking for or helpful advice you can offer to prospective couples. 

Content marketing is a strategic approach to creating and distributing valuable content to attract and engage your target audience. 

A good way of producing content is in the form of blog posts. To do this, you will need to have a blog page on your website. 

Sandhole Oak Barn has a good content posting schedule. Their blog page offers valuable insight into the wedding planning process and even features guides about their venue, which is useful for couples in the research stage. 

Their blog ‘10 Reasons to Have a Winter Wedding‘ is an example of content which would rank well in organic search, enabling you to be discovered by a wider online audience. However, we recommend implementing header titles into the post, helping search engines to read your content better!

An example of a blog which could benefit from content marketing is West Tower. At the moment, they post on average every three months. You should be posting once a week! They do have some forms of blog posts which are insightful but are mainly case studies of previous weddings. A few examples of blog titles which would engage your target audience are:

  • 10 Reasons to Book a Wedding Venue in Ormskirk
  • When is the Best Month to Book a Wedding?
  • 10 Exciting Wedding Centre Piece Ideas to Wow Your Guests

If you are looking for more ideas for content, we have more advice to offer!

We also noticed that Leasowe Castle doesn’t appear to have a dedicated blog page to post content and wedding insights! They could be missing out on valuable custom and footfall into their venue. 

Content marketing is a great way to showcase real weddings that have recently taken place at your wedding venue. Display how your venue can be transformed in different styles, themes and colour palettes. 

By utilising content marketing techniques, wedding venues can increase their bookings by connecting with couples who otherwise wouldn’t have discovered their venue. By consistently sharing valuable content, you can inspire, engage and guide couples towards choosing your venue over the competition.

9. Virtual Tours

Offering the ability for users to view your wedding venue online is an effective way to showcase your offerings.

Virtual tours provide a highly immersive and interactive experience that allows potential clients to explore your wedding venue from the comfort of their own homes. 

Colshaw Hall offers the option for couples to view their wedding venue online using a virtual show, including tours in a range of seasons.

colshaw hall virtual tour example

Offering a virtual tour breaks down the geographical barriers between your venue and clients. Couples can feel as though they are walking through your venue, taking in every detail and capturing their attention. They can gain a real sense of the space, layout and ambience. 

For couples in the early stages of planning, visiting numerous venues can take a lot of time out of their busy schedules. Virtual tours allow them to narrow their choices quickly and efficiently, making your venue more appealing for consideration. 

Some types of virtual tours allow for interactive elements, like clickable hotspots displaying important information about the venue. You can customise these features to explain information about catering options, and in-depth detail about unique features or preferred suppliers. 

Virtual tours are available round the clock, allowing couples to explore at a time that suits them. 

A wedding venue that could benefit from implementing a virtual tour feature is Inglewood Manor. This impressive wedding venue spans numerous rooms and has historical features for couples to take note of. If they adopted a virtual tour strategy, they could see an increase in couples who book their wedding with them.

10. Answer FAQs

Newly engaged couples will be newbies into the wedding world, with numerous questions going through their heads about what to ask each supplier.

Wedding venues can help couples along in this process by featuring a dedicated FAQ section at the bottom of landing pages. 

We haven’t found any wedding venue websites currently adopting this strategy to gain more bookings. But, Delamere Manor would benefit from doing so. 

On their dedicated Weddings page, it would be really useful to users if they answered the most asked questions to streamline the booking process. If users can find out everything they need to know about a wedding venue instead of contacting them, they will be more inclined to book a meeting in person! 

We would recommend placing the FAQs here, along with the FAQ schema:

delamere manor faq placement idea

For example, some FAQs that every wedding venue should have as standard are:

  • How much do you charge per head for a wedding breakfast?
  • Is there a price difference in each season?
  • Where are you located?
  • Do you work with other wedding suppliers in the area?

Make your wedding venue stand out among the crowd by adopting this wide range of marketing strategies. It is essential to leverage every tool at your disposal. 

At Fly High Media, we are ready to work with wedding venues looking to increase bookings, revenue and online visibility. We are a trusted Google Partner with vast knowledge of SEO, PPC, content creation and social media management. 

Soar above the competition by contacting us today!

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Standards for Customer Service Have Risen, and So Must Your Digital Business Strategy https://www.flyhighmedia.co.uk/improve-your-digital-business-strategy/ https://www.flyhighmedia.co.uk/improve-your-digital-business-strategy/#respond Mon, 23 Aug 2021 16:04:00 +0000 https://www.flyhighmedia.co.uk/?p=26383

Standards for Customer Service Have Risen, and So Must Your Digital Business Strategy

standards for customer service have risen, and so must your digital business strategy

The pandemic has forced businesses to pivot from the physical world and into a digital one, leaving many businesses unprepared. Despite this, consumer expectations to provide exceptional customer service experiences have increased; buyers still expect businesses to be easy to buy from, engage with, and get service from, even when totally online.

With customers more demanding than ever, organisations need to redefine customer experience (CX) further in order for it to be effective. Achieving this takes a holistic customer relationship management (CRM) strategy powered by a modern CRM platform, with buy-in from all team members.

How have customers’ expectations from businesses changed?

For today’s consumers, being delighted is not an added value to their experience as your customer anymore; it’s the inner foundation of your relationship with them. Consumers are always more likely to remember a moment of friction rather than seamless performance. With the acceleration of digitalisation of many business tools such as Zoom, buyers are now more independent, yet expect more intuitive experiences and are more empowered to switch service if the experience doesn’t live up to their expectations.

Only companies that anticipate and fully accommodate their customers’ needs and desires, and place them at the centre of their operation to deliver a seamless online experience, will flourish in this new climate.

What’s the role of technology in this?

When the survival mindset of 2020 led to processes and operations not suitable for scale, most companies turned towards a patchwork of disparate technologies from different sources to combat the growing complexity of CX, which include: a customer management system (CMS), a marketing automation to scale their efforts, and a CRM to manage customer data.

When completely different systems are cobbled together, the burden of making them work together is felt by the customer. This route is holding companies back, slowing them down and depriving them of having a complete customer view. Even though consumers access more services and products than ever before via digital means, they still expect a warm and supportive experience. Excessive use of automated technologies such as chat bots, non-customisable e-mail marketing and no option for guest checkout services will drive consumers away from businesses.

How can businesses further develop their CX and CRM?

The customer experience is a journey, not just an interaction. That’s why it is crucial to bring together marketing, sales and customer service under one team, and then bring together a decision-making group that owns the end-to-end customer experience. The new focus is to create a winning aspiration centered around customers, not functions. This will enable any business to move faster and boost customer-centricity.

Excellent CRM can be developed via providing swift, efficient support for new and pre-existing customers. Consumers desire tailored, individualised experience when accessing goods and services, and this is no exception when it comes to making purchases online any more.

A short case study of a well-established company boosting their customer relations examples Just Eat. The business operates a website and application of which millions of people use each day internationally to order takeaway food from their favourite restaurants.

The logistics of a customer receiving food from a restaurant via Just Eat’s app can fail due to human error. Just Eat combats this issue by providing a live-chat feature which allows customers to talk to a customer support representative in real-time via instant messaging on their smart device or desktop computer. The customer support representative has the ability to listen to the customer’s issues with the restaurant or service and makes on the spot, tailored decisions to rectify the situation, putting the consumer’s satisfaction at the forefront of the operation. If a customer does not receive their food order, a representative is likely to respond via issuing a refund to the customer, and a gift voucher which can be used to access money off their next purchase with Just Eat.

Despite the worldwide boom in accessing goods and services by digital means, consumers still expect a tailored, individualised, human shopping experience. As businesses, we can endeavour to provide this to thrive in this new climate by developing seamless CX and CRM strategies, and always ensuring that customers can access support from professional sales and customer support representatives.

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New Year, New Website https://www.flyhighmedia.co.uk/new-year-new-website/ https://www.flyhighmedia.co.uk/new-year-new-website/#respond Mon, 04 Jan 2021 13:58:00 +0000 https://www.flyhighmedia.co.uk/?p=25889

New Year, New Website

new year new website

Every year we make resolutions, perhaps to join the gym, visit a new country, or learn a new language… but what about resolutions for our business? 

Once we’ve eaten our body weight in roast potatoes and Toblerone’s, many of us – business owners included – start to think about our goals and ambitions for the year ahead of us. 

If your website isn’t converting as well as you’d like and you’re looking to refresh it, or you’re contemplating launching your very first website, there is no better time than at the beginning of a new year to take that step.

new website

Let’s face facts: the core of your online presence is your website. This is where your company presents its professional ‘face’ so your website design and development has a huge effect on the perceived credibility of your business. 

In this blog, we take a closer look at the benefits of investing in a high-quality website, as well as some handy tips on how to get started. 

Attract and retain customers 

Updating or creating a website allows you to pay special attention to Search Engine Optimisation (SEO). Optimising your website for SEO ensures your customers can find you, allowing you to get the upper hand over competitors, and ultimately enhance your chance of revenue.

“It takes about 50 milliseconds (0.05 seconds) for users to form an opinion about your website that determines whether they like your site or not, so it’s important to make a good first impression.”

Not only does improved SEO on your website help you attract customers, it also works to retain customers. An optimised website will decrease your website’s bounce rate (the rate at which a user leaves your website). 

So it begs the question, how do we persuade visitors to stick around, and better still, return?

It all centres around the User Experience. 

An essential part of the user experience is functionality. Have you honestly ever stayed on a website that took way too long to load, or one you couldn’t navigate? 

If a user is waiting too long or can’t easily find what they’re looking for – you might lose them. This could be prevented with simple solutions such as optimising the size of large file types. 

88% of online consumers are less likely to return to a site after a bad experience.” 

A new website should be responsive, modern, functional, and (very importantly) mobile-friendly. A seamless experience across all devices is important. 

According to the Office for National Statistics, “78% of internet access is via mobile phones and devices.” 

Mobile-friendly sites help you in ranking on search engines and Google has actually changed its search indexing to be mobile-first. 

This means if you put a load of effort into creating a new website – but neglect its mobile compatibility – a tremendous amount of your efforts will be fruitless. 

Preparation is key 

A business needs to take the time to understand who its users are, their needs and pain points, as well as picking apart their own brand. 

When navigating through your website, is your visitor clear about what you offer and who it’s aimed at? Is your USP obvious? Is there a primary goal and is there an identifiable action that is easy for the user to take? 

Explore your brand. Your identity is built from your values, proposition, and message. From this, your brand develops a personality and a tone of voice, and this must be reflected through all aspects of your website and marketing collateral. 

Content goes hand-in-hand with website design

Put simply, great sites need great content, and this includes everything from images and videos, to text, headlines, and brand-defining statements. Your content and design should work harmoniously to keep users interested and engaged. 

75% of consumers admit to making judgements on a company’s credibility based on the company’s website design.” 

Have you thought about your visuals and language – do they showcase your brand personality? Images must look like they were taken this decade, and your fonts need to be timeless. Having a modern, updated design shows that your company cares about its digital presence. 

What do you gain? 

Apart from a website to be proud of, businesses can generally expect a financial gain for a new or improved website. Every aspect of your website design must include conversion rate optimisation

In return for your user-friendly, functional, simple, aesthetically pleasing website, visitors are more likely to view you as credible, return to your site, and ultimately choose you

“If consumers have a good experience on your mobile site, they are 59% more likely to make a purchase.” 

It’s important to constantly evolve and to stay ahead of the demands of the market. Investing in a high-quality website positions you as a brand that does things right, and a forward-thinking, customer-centric business. 

Time passes by very quickly, and in the world of websites, it isn’t good if they’re stood still. If you have decided it’s the perfect time to think about a website redesign, the Fly High Media team is happy to help. 

We have a robust knowledge of (and enthusiasm for) the technical aspects of web design, and ensure to make the process and simple as possible, guiding you through every stage of the journey.

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Using Wix And Weebly For Your Website Can Do More Harm Than Good https://www.flyhighmedia.co.uk/using-wix-and-weebly-for-your-website-can-do-more-harm-than-good/ https://www.flyhighmedia.co.uk/using-wix-and-weebly-for-your-website-can-do-more-harm-than-good/#respond Tue, 12 Mar 2019 11:01:00 +0000 https://www.flyhighmedia.co.uk/?p=23341

Have you ever heard the term “pick two out of three – Fast, Good and Cheap”? Well, Wix and Weebly are in the business of selling a blindfold that prevents the average person from seeing that as true. But it is. I’m sure, that as a small business owner yourself, you know that this is how things generally go:

Fast + Cheap = Not Good

Good + Cheap = Not Fast

Good + Fast = Not Cheap

This is no different when it comes to digital marketing efforts for your business. The trouble with “easy-to-build-a-website” services like Wix or Weebly, is they sell the idea that anybody can be a web designer. And a good, cheap and fast one, at that! At the end of the day, if you were building your own house, you wouldn’t find the first “how-to” guide on Google, buy a few palettes of bricks and cement, and crack on, would you? At least I hope you wouldn’t…because things would come crashing down pretty fast..literally!

Yes, it’s a ridiculous example, but the principle still stands. Just because it’s on a bigger scale, and the potential risks are, well…building a house that crashes on top of you, it’s taken a lot more seriously than building a website on a shoddy service that doesn’t at all care about your business.

Let’s take a look at a few good, hard facts

1. Google hates cheap website builders

You have to think about Google when you’re working on your website. Search engine rankings are crucially important to your website, and therefore your business. One of the main reasons you have a website in the first place is so that potential customers can discover you via organic search. Wix and Weebly are hated by Google’s search engine algorithm. The way these services are built, and the reason they are so “easy to use and create your own website in minutes” is because they cut corners of how a website should fundamentally operate.

You see, the way Wix and Weebly are developed, it’s a fairly difficult task for Google to read the code and decipher the important information Google need in order for your website to rank high. Not only that, but the Weebly free plan specifically states that your website will NOT be found by Google and other search engines, unless the customer switches to a premium plan. The way that Weebly offers this as a mirco-transaction is comparable to games like Candy Crush Saga or Farmville, which seem free at the beginning, but for each additional feature you want or require, you get hit with a payment gate. That’s no way to build a website for your business.

2. Wix and Weebly offer no scalability when your business thrives

There is very little to no room when it comes to scaling a website developed on Wix or Weebly. Sure, it may seem simple at the start – but what if your business expands, or pivots, or simply needs to accommodate to bigger or better needs of potential customers, and your Weebly site can’t handle it anymore. Can you pack it up and migrate it over to something like WordPress? Nope. What happens in Weebly, stays in Weebly. There are several un-verified “Wix to WordPress” converters, but the truth is, these Content Management Systems are so different, you shouldn’t expect much from any converter that claims it can duplicate your Weebly website into WordPress.

I know you might be thinking “but my business is only small” – yes, right now it is. But in 6, 12, 18 months it probably won’t be. But your website will be the same. Take a look at these 5 websites of huge companies that are built and managed on WordPress.

MTV News
Microsoft News Center
Techcrunch
BBC America
Imagine if those were built on Weebly…

In fact, if Wix and Weebly make it so easy, and revolutionary to build a website in minutes, why aren’t the biggest corporations in the world using it? Because they know they need solutions that their users will enjoy using, be user friendly, scalable and simple to maintain.

3. Poor support

WordPress powers 30% of websites. That’s over 75 million websites. Naturally, there are hundreds of thousands of WordPress experts, technicians and support teams to help you when something goes wrong. Not to mention that the majority of plugins, widgets and themes used in WordPress come with support directly from their developers. This is a different story with Wix and Weebly. There aren’t very many ‘specialists’ that will be able to help you with any specific issues in regards to Wix or Weebly, especially as there are fundamental limitations when it comes to customising your Wix or Weebly website. Even hiring a developer / programmer, those free services are so locked down and limited to functional customisation, most of the time you have to ‘take it as it is’ and leave.

4. Wix and Weebly are actually expensive

You can create a Wix and Weebly website for free. But as we’ve learnt, good things don’t come cheap. Or in this case, usable things don’t come free. The free plans will get you a website that displays ads for Wix / Weebly, and you are only allowed a subdomain (e.g. www.mybusiness.weebly.com) – by choosing that, you are sending a message of cheapness and limitation to your potential customers. It’s a solid confirmation that you are not willing to invest into the most basic aspects of your business.

The premium plans vary between the platforms, but the average for a bottom range premium plan is £5 – £8 per month, which sounds very cheap, but bare in mind that’s a cost you will incur each month for as long as your business is running. Add all that up in retrospect of 5 – 7 years, and you will find that hiring a team to build your professional website on day 1 would have actually been cheaper, not to mention the value for money of a professional against a cheap service.

That’s not all, because there are limitations to what you can do even with paid plans. In Weebly’s case, if you decide a few months down the line that you have a few pages of blogs articles on your site, and a search function for your users would be useful, well..you have to bump up your plan to add that little search box into your website. Same story if you want to showcase HD video or audio, you will be taken through the micro-transaction funnel to enable a fair few features EVEN if you’re already on a pro plan.

What have we learnt?

I hope you learnt one main thing from this article, and it’s that your business website is an investment not a cost. At the end of the day, think about the long term impact of a professional, scalable and manageable website solution, as opposed to short term savings of a cheap, unprofessional website that will end up going to waste sooner or later.

Weebly and Wix sell business owners around the world the dream that anybody can be a web designer. That in fact, is not true. Just because quick and easy solutions are available, does not mean they will make a positive impact on your business. More often than not, it’s actually quite the opposite.

What we recommend

We recommend WordPress for 99% of our projects. It’s by far the most scalable, easy to manage, and gets effective results. If you feel like you need a hand with your website, get in touch with us, and let’s have a chat about the best option for you and your business.

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How Much Does A Website Cost in 2017? https://www.flyhighmedia.co.uk/how-much-does-a-website-cost-in-2017/ https://www.flyhighmedia.co.uk/how-much-does-a-website-cost-in-2017/#respond Sat, 07 Jan 2017 15:34:00 +0000 https://www.flyhighmedia.co.uk/?p=22829 In this article, we identify the pricing factors involved when setting up a website.  We explain where to start and the costs involved in setting up and maintaining your website in 2017.
Fly High Media is a digital marketing agency which creates unique and bespoke designs for businesses of all sizes.

Website costs in 2017

An online presence gives a business legitimacy.  When considering the cost of building a website there are many factors that determine the price of the overall project. Having a website built for you can be confusing, you may not know where to start, what type of website best suits your needs and how much it should cost. Different design agencies will have varying rates.  It’s a good idea to become familiar with the various stages of website design and the associated costs.

The cheapest choice in building and maintaining a website is the DIY option. Free templates for websites are available but these tend to be very basic and lack any individuality. You can purchase a simple website template for about £25, which can incorporate a basic online shop. However, for a well optimised, complex and unique website, many use a web design company to build and maintain their site.

Initial Costs

Domain Name

Every website needs a domain name, it is the address of the website.  It needs to be unique as two companies cannot share one name. A .co.uk or .biz are the cheapest options costing around £3 a year, whilst the more popular .com domain costs as much as £10 a year.  Popular domain names will cost more due to the greater demand that comes with their associated popularity. If you want a specific name that is already taken, you could potentially apply to buy it from whoever already owns it, but this might be costly.

Hosting

Every website needs to be hosted on a web server.  Hosting your site on a web server with other sites usually costs around £10 – £30 a month. To have your own server is much more expensive with costs averaging around £60 a month.

The Cost of Building a Website

Cost of a Small First Website

A first website could be made up of between one and ten pages and is great for start-ups or small businesses.  When purchasing the first website you should consider the ease with which it could be upgraded or expanded in the future if your business were to grow, or if you were to add other services or products.

When agreeing on a price for the website ensure that the price quoted is the total cost and that there are no hidden extras.  To avoid paying an additional rate per hour for edits and amendments. A website is a large project and will take time to perfect.  You should think about what exactly you need and want from your website and then look at what is part of the package offered.

Consider the following when researching your first website:

  • How easy is it to reach and communicate with the designer?
  • How is your website protected should something go wrong?

Fly High Media clients get the personal mobile phone of their website designer and all websites are regularly backed up.

The cost of a first professionally built website would roughly be:

Domain and Set Up£10 – £50
Design£200 – £350
Content Creation
Development£250 – £400
Hosting£0 – £20
Ongoing Maintenance£0 – £20 per month
Total Cost£460 – £830

Of course, the price of a website depends on the size and complexity, as well as the number of revisions and amends that are required.  If your site is for eCommerce or for a dedicated online business, then prices can increase due to the cost of the software required.

Cost of a Small Business Website

A natural progression from a first website is a small business website, which is usually between 10-20 pages.   These types of website are suitable for those wishing to redesign or refresh a first website.

For a small business website, you should write down all of your requirements to ensure that your designer can deliver the site you want and need. Consider the following:

  • How many pages or sections do you need?
  • What functionality do you need – picture gallery? eCommerce?
  • What is the scope for future development?
  • What graphics or stock images do you need?
  • Will it be mobile responsive?

Here’s more information on how to write a design brief.

The cost of a small business website will roughly be:

Domain and Set Up£10 – £100
Design£600 – £1,200
Content Creation
Development£900 – £2,000
Hosting£15 – £25
Ongoing Maintenance£25 – £40 per month
Total Cost£1,550 – £3,365

We would also suggest for this sort of website a monthly budget for marketing campaigns that keep traffic coming to your site.

Cost of a Medium-Sized Website

This type of site is ideal for eCommerce businesses or companies with more traffic, a wider range of products, more information to impart or who require more functionality.  When companies start moving onto larger websites it can be highly beneficial to work with a dedicated partner, one that can offer all of the ongoing support that such a project will require.

Unless you have a strong relationship with a talented freelancer, we would definitely recommend looking for an agency to work with when moving onto medium and large-sized websites. This ensures you are getting the best possible service and that they understand your business.

The larger the site gets, the longer it will take to build. There may be unforeseen problems that are encountered along the way so this is not something that you can expect to be finished in a hurry. For this reason, it may be wise to agree on a set fee for the project upfront, rather than by the hour.

The cost of a medium-sized website will roughly be:

Domain and Set Up£10 – £300
Design£800 – £1,800
Content Creation£100 – £1,000
Development£1,000 – £3,000
Hosting£20 – £35
Ongoing Maintenance£50 – £80 per month
Total Cost£1,980 – £6,215

Once you move into the larger website building projects, the price gets higher so you can expect to pay over £1,000 regardless of size, requirements, functionality, etc.

Cost of a Large-Sized Website

Website costs increase considerably as you move up in scale. With multiple sections and lots of functionality, large websites are ideal for big companies or established online brands.  A larger site offers potentially greater flexibility.  However, it can take time and patience to build such a large site and costs will go up considerably.

If you are looking to develop a larger website or redesign a smaller one, you will need a reliable content management system in place so that you or someone that you employ can access and make regular amends to the site.

You also need to consider who will host your site, either a 3rd-party or on your own internal server. Having your own server can be expensive, but it does add a level of security that you can rely upon, whereas a 3rd-party hosting site might be cheaper, but if they go down then so will your website.

For larger websites, which are often eCommerce sites, it is imperative that it is mobile-responsive. In an ideal world, your designers will migrate your existing site into a new and mobile-responsive framework. However, if this is not possible, you can expect costs to mount up as a new build is required.

The cost of a large-sized website will roughly be:

Domain and Set Up£10 – £300
Design£1,200 – £3,000
Content Creation£100 – £1,500
Development£1,000 – £4,000
Hosting£30 – £50
Ongoing Maintenance£80 – £100 per month
Total Cost£2,420 – £8,950

Other Website Costs – Features and Components

As well as domain, hosting design and build costs, you may also have to factor in the price of future development, external plug-ins, digital marketing PR, SEO, PPC Management or social media marketing.

Digital Marketing PR£100 to £500 per month
SEO£500+ per month
PPC Management£250+ per month
Social Media Management£250+ per month

Key Takeaways

  • See your website as investment and marketing tool, not just an expense.
  • Know exactly what you are getting for your money before your project starts.
  • Ensure communication is consistent with every process.
  • Make sure you give the best brief possible to your agency so that the process is smooth from the offset.
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25 Tips to Improve Your Website Conversion Rate https://www.flyhighmedia.co.uk/25-tips-to-improve-your-website-conversion-rate/ https://www.flyhighmedia.co.uk/25-tips-to-improve-your-website-conversion-rate/#respond Tue, 30 Aug 2016 15:23:00 +0000 https://www.flyhighmedia.co.uk/?p=22817

25 Tips to Improve Your Website Conversion Rate

Tips to improve your websites

 

You’re generating a good number of visitors to your website, but visitors aren’t converting to paying customers.  Don’t worry it’s the same for most websites, we have provided below a number of techniques and tips you can try in order to improve your site.

Acquisition

1. Create custom landing pages for different user types, based on their search terms and different traffic sources.

2. Don’t direct ad traffic to your home page.  This traffic should land on a page which correlates with your custom PPC campaigns, it brings them closer to conversion.

3. Use a heatmap tracking system to visualise precisely where your visitors are clicking.

4. Use reverse IP tracking software to identify your visitors so you can reach out immediately.

Imagery

5. Avoid stock images which make your site look inauthentic.  Good quality, real photos instil confidence.

6. Give a 360° view of your products and let users zoom in to see the detail.

7. Show images of your product in use.  Let the visitor imagine themselves using it too.

8. Include a miniature thumbnail image in your shopping cart.  It reminds the customer what they are buying and reduces the risk of shopping cart abandonment.

Layout

9. Don’t over complicate your website, stick to a standard feature, for example, a logo in the upper left corner of your site and search box in the upper right.

10. Make headings, clear and concise so your visitors understand what your product or service is immediately.

11. Break up long chunks of text, your visitors don’t read your web pages they skim and scan.

12. Promote your social profiles and contact details in your footer.

Design

13. Use a responsive website design.

14. Have a single call to action and make it stand out.

15. Use a neutral palette with small amounts of colour to create a clean elegant aesthetic

16. Make “Submit” button change colour, gradient or opacity.  The more appealing the button, the more clicks it generates.

Content

17. Use the second person in the content text, i.e. emphasise “Your/you”, not “We/our”

18. Avoid jargon and over long sentences.

19. Include a video, it will help to convince visitors to buy the product.

User Experience

20. Keep all journeys short and sweet, if a visitor can’t find what they are looking for in 3 or less clicks then the journey is too long.

21. Forget registrations to make a purchase, it’s a stumbling block that reduces conversions.

22. Make your site searchable

General tips

23. Sell a solution, not a feature. Customers want to know how your product or service is going to help solve their problem.

24. Spread out your testimonials in relevant places across your website.

25. Emphasise authenticity by placing the logos of your prominent customers on your home page, together with awards you have won and publications you have featured in.

At Fly High Media we specialise in helping small businesses and start-ups to develop and grow their business online.  We design and develop websites, create graphics and develop social media marketing strategies to suit all budgets.  Why not start a conversation with us today to discuss your requirements.

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Get in touch

Let’s find the best solution for your business

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8 Reasons Why Small Businesses and Start-ups Need a Professionally Built Website https://www.flyhighmedia.co.uk/8-reasons-small-businesses-start-ups-need-professionally-built-website/ https://www.flyhighmedia.co.uk/8-reasons-small-businesses-start-ups-need-professionally-built-website/#respond Mon, 22 Aug 2016 15:17:00 +0000 https://www.flyhighmedia.co.uk/?p=22813 Many small business owners believe their businesses cannot benefit from having a website or that a website is not within their budget. These are misconceptions.  Here are 8 reasons why your company needs a professional website, no matter what size your business.

1. Gains Credibility

Today, most consumers use the internet to search for the products or services they need.  A small business will gain credibility by having a website.  Without one, potential customers will choose other businesses that do.  Having a professionally designed website will provide a small business or startup with a professional image which will inspire even greater confidence.  This is particularly beneficial for home-based businesses, as the website is the storefront from which to promote products or services.

2. Saves Money

Small business owners often think they can’t afford a professional website; the reality is they can’t afford not to.  Although the cost of designing a website varies, once it’s up and running, a website for a small business generally costs under £100 a month and, in some cases, as little as £20.  It’s a very cost-effective way to promote a business compared with the cost of a newspaper ad and the potential market reach with a website.

3. Keeps Customers Informed

A website is like having an online brochure or catalogue.  It is much easier and quicker to update information about products and services on a website than in print material, making it an effective way of letting customers know about the arrival of new products, upcoming events, special promotions, or any new service offers. Unlike print ads which quickly become outdated, a website can provide current information and news.

4. Always Open

A website is always available to potential customers, providing them with the convenience of reviewing your products and services when your store or office is closed.  With the way people live their lives now, this is a great selling point when making a purchase decision.

5. It’s local and it’s global

A website provides an alternative location to sell your products and services.  As a retailer, an eCommerce website is a great place to sell your products not just locally, but globally too.

6. Showcasing Work

A website is a great place to showcase products or services.  By including a portfolio or image gallery, as well as testimonials, it builds trust with potential customers.

7. Saves Time

Providing product and service information to customers takes time, whether it’s on the phone, face-to-face, in a brochure, or in emails.  An online website provides lots of information to customers about the products and services provided.  When the website is up and running, it is available to customers indefinitely, saving you time.

8. Improves Customer Service

A website can be used to improve customer service, for example, a business selling environmentally friendly products might want to share tips on how to recycle, or perhaps an accounting firm wants to give their clients advice on how to simplify their bookkeeping practices.  A well-designed website could include a FAQ (Frequently Asked Questions) page, or articles or even a newsletter to answer customers’ questions and can keep them up-to-date.

Need 8 more reasons why your small business needs a professionally built website? Send us a message!

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A Good Website Is Vital for a Small Business https://www.flyhighmedia.co.uk/good-website-vital-small-business/ https://www.flyhighmedia.co.uk/good-website-vital-small-business/#respond Fri, 01 Apr 2016 14:13:00 +0000 https://www.flyhighmedia.co.uk/?p=22595 An online presence is crucial to the success of a small business.  A good business website will attract visitors and convert them into paying customers.  There are about 4.5 million small businesses employing 9 or less employees and generating a whopping £600bn pounds of business.

It’s a crowded and highly competitive field, with small businesses fighting to attract the attention of potential customers.  A good quality website is essential if you want your business to punch above its weight.

Unfortunately, at this point there’s some good and bad news.  On the positive front, a survey of 10,000 British micro-businesses has shown they’re more digitally aware than previously thought, with 81% running a website.  Up until now, estimates tended to be around the 50% mark.  However, despite their enthusiasm to get online, most of these sites (80%) are simply not fit for purpose in today’s digital age.

The vast majority of micro-businesses are using sites that are based on out-of-date technology. They tend to be “static”, limited to five pages and offer no content management.  Hence they can’t perform the basic but essential marketing tasks, such as posting photos and publishing customer testimonials.

The end result is their site ranks very low on search engines – and even when they do attract visitors, they rarely convert them to paying customers as they project a poor image online. These businesses are effectively operating off-line and are missing huge opportunities to grow.

Most small businesses don’t know how they can start the process of improving their online presence, without spending thousands of pounds.  Fly High Media, is a digital marketing agency that specialises in developing websites for start-ups and small businesses at relatively low cost.

There are nearly 130 million websites in the UK alone, so the internet is becoming a crowded marketplace.  It is therefore important for small businesses to be visible to their customers and being search engine friendly.  Web design companies, like Fly High Media, know how to help small businesses optimise the pages on their websites, so that search engines, like Google, rank them highly.

In summary, competition is tough for small businesses, if they are to succeed then they need a high quality, visible website that attracts visitors, builds customer engagement and sells products.

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Writing a Brief for Your Website Design Project https://www.flyhighmedia.co.uk/writing-brief-website-design-project/ https://www.flyhighmedia.co.uk/writing-brief-website-design-project/#respond Mon, 14 Mar 2016 20:00:31 +0000 http://www.flyhighmedia.co.uk/?p=1850 So, you want to redesign or create a new website, then you need to write a website brief.  The purpose of a website design brief is to clearly establish what you want your new website to achieve to meet your demands and expectations.

In this blog, we’re going to guide you through the brief writing process. Understanding a brief is the best place to start. The aim of the brief is to provide summarised information to the web design team that will provide them with: a guide and instructions on what is required from your new website, the target market and any further relevant information you wish to provide.

A brief can be a few sentences, a single page or hundreds of pages long, depending on the nature of the redesign or build.

Researching is the First Step

Before you begin writing the brief, you’ll need to gather relevant information.  We suggest you look at other relevant websites online, perhaps your competitors’ websites, with a critical eye and explore how they work.  Establish what you like about their design and functionality and create a wish list for your new website. Try to make your wish list clear and concise.

Writing the Brief

Using your wish list begin writing down your requirements in the following format for a website design brief format:

  • An introduction – An outline of the task.
  • Background – Information about your business or service, the market it operates in. 
  • Requirements – Specific information that you want to be included in the website, for example, eCommerce functions, a blog.  
  • Supporting information – Any information that will support the website build, such as branding and marketing materials, details of your competitors’ strengths and weaknesses, any technical information you have regarding your current website (hosting for example) and examples of websites that you dislike or find inspirational.

Discussing the Budget

The final task is to approach the subject of budgeting for your project. There are two choices available:

  • Provide your maximum budget – Your web designer will then be able to provide you with solutions that fit within your budget.
     
  • Omit your maximum budget – You may end up with a high quote that may be out of your budget and require you to make changes to the brief to fit within your budget.

We advise talking about the budget early in the process so that the agency is on the same page as you early in the process.

Now you have all the information you require to write a website design brief.  With the brief, you’ll be able to approach website design agencies and gain the best value for the investment you’re about to make. 

Contact us today for your website design project.

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